Apartments in Banten, Indonesia

Had a cosy, quiet and enjoyable 5-night stay at Herloom's one-bedroom premier twin room. Experienced some problems with the balcony door and bad odour from below the kitchenette's sink, and the support came to rectify the issues promptly. Breakfast was fantastic. All the hospitality staff were courteous and, without fail, asked for feedback for improvement. Kudos to the customer service team! Special shout-out to Ranti, who greeted us every morning with her bright smile and was prompt to help with all the requests we had during breakfast. Great service with sunshine smiles even on rainy days! Will definitely recommend Herloom Hotel and Residence BSD to travellers for a comfortable stay at BSD.

The tent is clean, comfortable, spacious.. recommended bange

The room type is pretty good, and the hygiene is acceptable. The only problem is that you need to get the key from the box downstairs. Overall, it is pretty good, and the price-performance ratio is okay. It is relatively convenient to eat, drink and shop, and there is a business district downstairs.

Neat, fragrant, in a quiet and clean location, suitable for travelers. Highly recommended, friendly and good service. Prices are in accordance with the conditions, including affordable.

Worst ever experience during my stay at any hotel . Local agent is not proffesionaly handle customer. We try to check in at appointed time at the hotel but no body to handle during check in. We keep on calling to Customer service and the answer also keep on changing . Finally somebody come to see me but not in proper dress, not recognized from which company. This guy asked me to wait for 15 minutes since the hotel room is not ready, as they need to top up electricity etc, and we have to wait another 45 minutes. After checking in another problem comes : The main door in unable to be locked,, TV not is not working and lastly the air condition was leaking ,, they promised to refund for my deposit Rp200 thousand in 1-3 days working days,, but till todate no money refund yet. Hopefully they can keep promise for refund.

Complete kitchen tools. Wifi. Dispenser. Gas stove. Cooperative host/owner regarding check in time

I had a wonderful stay at this cozy studio in Tokyo Residence PIK2. The cleanliness was absolutely top-notch — everything was spotless, fresh, and very well-maintained, which made the space feel comfortable and relaxing from the moment I arrived. What really stood out was the professionalism of the host. Communication was smooth, clear, and prompt, and every detail was handled with care. Check-in was easy, and the host made sure everything was ready and hassle-free. Overall, a clean, cozy, and well-managed place. Highly recommended for anyone looking for a comfortable and reliable stay in PIK2!