Friendly & helpful reception . Good & cause room . Free soft drinks ( water & cola) , coffee & tea. The room has to be cleaned better. The train station is close the hotel. 15 minutes by train to downtown of Brussels
Sitting near the river Dyle, Martin's Klooster is a charming hotel that prides itself on offering exceptional service and elegant rooms. Located in an over 500-year old building near the historic city center of Leuven, the hotel is a real pleasure to stay with nice rooms and good amenities.
The room was very clean, the bed was very comfortable, a bottle of water was provided, disposable slippers, bathrobes were provided, and toothbrushes could be requested at the front desk. The room was well soundproofed. Overall, this is a very good four-star hotel in Europe, about 600 meters from the train station. The check-in at the front desk was too slow, and there was only one person at the front desk after 9 o'clock in the evening.
Good airport hotel to stay but surprised to find that airport hotel doesn’t have shuttle to the airport. One has to take the public bus to the airport.
I spent 4 nights, the location of the hotel was great 2min walk from the train station and 17min to the tourist area.
The room was spacious and clean.
No slippers or shower cap , hand gel and shampoo were almost empty, no refill of paper towel. the water was provided only for the first day
The hotel accepts only payment with card
The location is convenient and relatively quiet on campus, highly recommended. The front desk staff are also very welcoming, especially the Asian staff who can speak Chinese. They are really friendly and highly recommended!
Perfect hotel close to the airport for a quick sleep, shower and back on a plane. The room was spacious with a couch and lovely shower. It has a free shuttle bus to and from the airport and when I emailed them to ask where to find the bus, they emailed me back within minutes. Only problem I had was the pillows. They feel a bit lumpy. But otherwise a great hotel with a good breakfast and friendly staff.
Very Good
135 reviews
8.7/10
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TTarynPerfect hotel close to the airport for a quick sleep, shower and back on a plane. The room was spacious with a couch and lovely shower. It has a free shuttle bus to and from the airport and when I emailed them to ask where to find the bus, they emailed me back within minutes. Only problem I had was the pillows. They feel a bit lumpy. But otherwise a great hotel with a good breakfast and friendly staff.
AAnonymous UserThe location is convenient and relatively quiet on campus, highly recommended. The front desk staff are also very welcoming, especially the Asian staff who can speak Chinese. They are really friendly and highly recommended!
AAnonymous UserThe major positive aspect is the walking-distance proximity with the airport terminal. The rooms are also fairly spacious. The service is not exceptional, but it’s not inadequate either, rather middle of the road.
However, the rooms are in need of some attention, especially for a Sheraton:
- the TV set was defective (it would spontaneously turn off after a few minutes of use),
- the shower gel and soap bottles were practically empty,
- there was only 1 not-that-large towel per person which is inadequate to take more than 1 shower, (e.g. if one wants to take a shower both in the evening and first thing in the morning), and
- the amenities were all upon request with practically nothing included in the room upon arrival (and, even when reception was asked for items that were listed as included upon request, they didn’t necessarily provide, e.g. bath robes), which makes asking rather uncomfortable.
If the price is reasonable, the convenience of the location is probably the saving element of this hotel.
ZZhuGood airport hotel to stay but surprised to find that airport hotel doesn’t have shuttle to the airport. One has to take the public bus to the airport.
GGuest UserPleasant stay at this hotel. The gym is amazing and new, room clean. I did notice a very bad smell at times coming up through the bathroom however I didn’t approach the hotel about it. Customer service great when checking in however there was always a long queue. When I checked in they advised I received a complimentary room upgrade. The prices at the bar and cafe are quite pricey, it is about 3.6km from the airport so they recommend a taxi if you don’t arrive in the shuttle times. I did catch the shuttle in the morning that they have which costs €6.
NNicoSitting near the river Dyle, Martin's Klooster is a charming hotel that prides itself on offering exceptional service and elegant rooms. Located in an over 500-year old building near the historic city center of Leuven, the hotel is a real pleasure to stay with nice rooms and good amenities.
GGuest UserThe hotel was fantastic, the people were great! The only problem I had was they had a washer and dryer to use but it took 4 hours to do two loads of laundry that cost me $30.00. Because we were traveling backpack that was one of the most important things on our trip. So it was a great disappointment. Other than that the hotel was fantastic and again the customer service was really good. I would definitely stay there again just make other plans to do laundry.
GGuest UserWe came here for the business trips. The reception desk was helpful but the team members were maybe freshly new staff? They made a few mistakes (yes, two of them).
But in general the shared space is very good, there is space for working close to the reception desk, as well as fitness room! Perfect equipment! Meanwhile there is a pool zone, lovely place!
Breakfast service is genuinely good! Great location which is very close to the international airport.
FFennudeguowaThe room was very clean, the bed was very comfortable, a bottle of water was provided, disposable slippers, bathrobes were provided, and toothbrushes could be requested at the front desk. The room was well soundproofed. Overall, this is a very good four-star hotel in Europe, about 600 meters from the train station. The check-in at the front desk was too slow, and there was only one person at the front desk after 9 o'clock in the evening.
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