The Ibis Budget Basel is located about 800 meters from the station but close to tram lines 10 & 11. So it's a simple journey to the hotel.
The staff were helpful, offering ideas, advising us on the Basel Card (free public transport and discounts on museum entry), providing us with an umbrella for the rain.
The rooms are comfortable but no coffee or tea making facilities.
There's not much to do immediately around the hotel but with tram access, you are only minutes from being in the heart of Basel.
Although the hotel is a bit far from the city center, it’s very close to a tram stop, and you can reach the center in about 10 minutes. The hotel also provides a travel card, so you don’t need to pay for transportation. It was clean and comfortable, with a modern design. I received a level of service that exceeded my expectations.
Bed was very uncomfortable. It's a folding Murphy's bed. Never seen this in a hotel.
It was not so clearly visible while making the booking that hotel parking will cost extra CHF25 per night.
All together there was no great financial benefit in selecting this hotel.
I will not like to use this again.
The hotel is perfectly located for Basel's attractions and museums, with a Co-op supermarket just downstairs. The hotel's facilities and service are excellent, with a wide variety of breakfast options. The rooms are relatively large for a European hotel, and public transportation is conveniently located nearby. The hotel also offers a city transportation card, which offers 50% off admission to attractions and museums. It was a truly wonderful experience.
The reception staff are very helpful and forthcoming in providing prefessional services to guests. We enjoyed very much the nice breakfast of high quality in the cosy restaurant . The room was spacious and cleaned. The central location (close to bus/train stops) made it very easy to scenic spots . We made a very good choice of this hotel. The picture shows the dino outside the hotel which makes the environment relaxing.
The staff was exceptionally friendly and accommodating, and they were able to communicate in English, which was very helpful.
I would like to express my gratitude to Sina and the rest of the staff for their assistance in planning and organizing our last-minute travels.
The hotel provided a delicious breakfast with a variety of halal options.
We experienced a slightly uncomfortable night due to a malfunctioning air cooler, but the staff promptly provided us with fans to alleviate the situation.
Overall, it was a brilliant location, and I would stay again.
The room is compact, close to the road, a bit noisy, and there are basically no disposable items, so you have to ask the front desk for them. The breakfast is business-like, just simple bread and some food and drinks, with few vegetables.
The hotel's location is excellent, right opposite the train station and a public transport hub, making it very convenient to get anywhere. They also provide free transport passes, and bus route 50, which stops right outside, goes directly to the airport for free. The hotel also offers complimentary disposable slippers.
Breakfast is on the eighth floor. The hotel is a five-minute walk from the train station. There are three hotels in one building, all owned by the same owner with different names. Bring all your own toiletries and slippers, and there is a kettle.
I made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?
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8.9/10
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KK/The hotel is located at a beautiful neighborhood and it is very convenient. On top of that, staffs are very helpful and friendly.
GGuest UserI made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?
GGuest UserThe location is bit far from the center but the surrounding environment is peaceful. Staffs are helpful and supportive. However, there is no usb charging port so bring Swiss charger!
HHappy visitorThe reception staff are very helpful and forthcoming in providing prefessional services to guests. We enjoyed very much the nice breakfast of high quality in the cosy restaurant . The room was spacious and cleaned. The central location (close to bus/train stops) made it very easy to scenic spots . We made a very good choice of this hotel. The picture shows the dino outside the hotel which makes the environment relaxing.
QQusheyoudaoThe hotel is perfectly located for Basel's attractions and museums, with a Co-op supermarket just downstairs. The hotel's facilities and service are excellent, with a wide variety of breakfast options. The rooms are relatively large for a European hotel, and public transportation is conveniently located nearby. The hotel also offers a city transportation card, which offers 50% off admission to attractions and museums. It was a truly wonderful experience.
GGuest User**Wonderful Stay at Gaia Hotel Basel!**
We had an excellent stay at Gaia Hotel Basel. The hotel's commitment to sustainability was impressive and evident in every detail. Our room was comfortable, well-equipped, and beautifully designed, with thoughtful eco-friendly touches.
We loved the delicious breakfast with organic and locally sourced options, and the convenient location near the train station made exploring Basel easy. The staff were friendly, attentive, and always willing to help.
Gaia Hotel Basel perfectly combines comfort, sustainability, and great service. We highly recommend it and would happily stay again on our next visit to Basel!
GGuest UserThe staff was exceptionally friendly and accommodating, and they were able to communicate in English, which was very helpful.
I would like to express my gratitude to Sina and the rest of the staff for their assistance in planning and organizing our last-minute travels.
The hotel provided a delicious breakfast with a variety of halal options.
We experienced a slightly uncomfortable night due to a malfunctioning air cooler, but the staff promptly provided us with fans to alleviate the situation.
Overall, it was a brilliant location, and I would stay again.
GGuest UserThe Ibis Budget Basel is located about 800 meters from the station but close to tram lines 10 & 11. So it's a simple journey to the hotel.
The staff were helpful, offering ideas, advising us on the Basel Card (free public transport and discounts on museum entry), providing us with an umbrella for the rain.
The rooms are comfortable but no coffee or tea making facilities.
There's not much to do immediately around the hotel but with tram access, you are only minutes from being in the heart of Basel.
GGuest UserIt was a comfortable stay, with great pillow and comforter. The toilets are clean and bright, with shower gel provided, as well as towels! The breakfast was amazing. The room is spacious and the overall environment as well as the architecture of the building is unique and impressive. However, there is no power socket around the bed, only a usb might be a slight disadvantage. You have to take the bus from the train station but they do provide free Basel Transport card. I enjoyed my stay there and would come back if I'm visiting Basel again!
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