This is like an apartment of other Hotel, there is no reception on this hotel. You have to get everything from the other hotel next to it.
this is Swiss Wooden Hotel, so simple and nice. It is not like hotel in the city. My room is big enough for 3. Just have a small table to eat but we mange it.
Shower is ok but it is too tall for my mom (she is 5ft 4 ) to climb in. She is old so she needs to sit 1st and climb in. there is left but still need to walk a bit stair with your luggage.........
You can ask the reception in the other hotel for hot water, hair dryer.
This hotel is absolutely amazing! It's the best B&B we've ever stayed in! The room is spacious, bright, and spotlessly clean. The windows on both sides offer views of the hotel garden and mountains, and the neighboring garden. My room's balcony faced the Matterhorn, allowing me to take photos of the golden sun setting over the mountain. The staff are warm and friendly, and they offer train station pickup. The toiletries are L'Occitane, and the little touches like the complimentary chocolates in the room and the complimentary fruit snacks in the lobby are heartwarming!
The location was excellent, just near Zermatt Bahnhof and easily accessible from most places. The room came with a balcony overlooking the mountains, offering a stunning view — we even watched black neck sheep while enjoying our dinner and coffee.
The stay was comfortable overall, though note that no amenities like toothbrushes or shavers were provided. Breakfast offered a decent spread of continental options with limited hot food, but the croissants were especially commendable.
This is one of the only affordable options available in Zermatt but I’d recommend avoiding it. The property is at 45meter high which became a challenge to go up with luggage. Then when you reach there sadly i had opted for a 8 bed room which was on the 4th floor which didn’t have lift 🥲.
Then when i reached my room it turned out to a common tiny attic again entryway via another stairs with laid out communal style attached beds. It was so bad that if i extended both my arms i’d cover other people. You can imagine homeless people sleeping together.
The amenities are available outside and it has good breakfast and WiFi was my savior. If you are really on a budget choose something not the cheapest option here.
good experience. They hotel is nicely located and easy access to zermatt. The hotel is clean and price isnt too expensive. They have parking but its paid parking but you can ask for discount. Overall probably my go to hotel if I visit zermatt again.
The hotel boasts an excellent location and a unique, tasteful decor with wooden elements throughout, which I really loved. Breakfast offered a wide variety of choices, changing daily. You can even see the Matterhorn from the balcony, though my view from the second floor was unfortunately somewhat limited. The rooms are spacious and comfortable, although the single rooms are a bit on the smaller side. It's very convenient for the train station and exploring the town, with a Coop supermarket, shops, and restaurants all conveniently located nearby. After a 2-night stay, it was overall a very pleasant experience!
About an 8-minute walk from Brigg Station. I stayed here the night before going to Zermatt. There are many restaurants nearby so you won't have any trouble finding something to eat.
The rooms are simple but clean.
Amenities include towels, hand soap, body soap? (not specified), and shampoo? (the bottle was broken so no shampoo came out).
I thought it would be better if the bath amenities were labeled with names, but it was clean and I think it's enough for just a night's stay.
Hands down, this was one of my absolute favorite places during my trip to Switzerland. Highly recommend if you're visiting Zermatt! Definitely make sure to book a room with a Matterhorn view. The breakfast was generally good, though it could have used a bit more fresh fruit. Plus, having a microwave and water dispenser in the basement was a great perk that helped us save money on bottled water.
The hotel is located on the main street of Zermatt and it is very convenient to get off the train for two minutes.
The room is large in size and the decoration style is elegant and comfortable. There is a balcony to see Matt Peak. The only inconvenience is that because it is a slope roof on the top of the bed, there is a cross beam that is easy to hit the head. It takes a few times to pay attention to ⚠️
The hotel's breakfast was great, with more varieties and fresh and delicious ingredients. The service staff was also polite and thoughtful.
The town is not big, and the dining and shopping around the hotel are very convenient.
Very friendly and helpful staff. It’s easy to reach out if you encounter any problems.
Amazing
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9.4/10
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7.4/10
GGuest user123Initially I was a bit apprehensive about this hotel based on reviews but it was a good stay!! Great value for Zermatt! Walking distance about 10 mins from Zermatt station, on shopping street. Toilets and stairway up a bit small but ok for us. Luckily we were located on first floor so didn’t have to climb up too many stairs with our luggage. There’s a pizzeria below. Things to note: didn’t see a bin ( only a small one in toilet) so maybe bring your own plastic bag for a bin as well as room slippers.
Place was clean! However there’s some loud music that played even in the wee hours of the night like 3am, so if you are a light sleeper, you might need to put on some ear plugs to muffle the noise out. Nonetheless, A huge thank you for the stay. Convenient, Breakfast was awesome, simple spread but very heartwarming and the coffee was the most delicious I’ve had. It was the Easter weekend so there’s pretty Easter eggs for breakfast too! The lady owner was lovely and check in and check out was very easy and seamless. We stayed for a night and would recommend this place.
SSaurabhThis is one of the only affordable options available in Zermatt but I’d recommend avoiding it. The property is at 45meter high which became a challenge to go up with luggage. Then when you reach there sadly i had opted for a 8 bed room which was on the 4th floor which didn’t have lift 🥲.
Then when i reached my room it turned out to a common tiny attic again entryway via another stairs with laid out communal style attached beds. It was so bad that if i extended both my arms i’d cover other people. You can imagine homeless people sleeping together.
The amenities are available outside and it has good breakfast and WiFi was my savior. If you are really on a budget choose something not the cheapest option here.
GGuest UserHands down, this was one of my absolute favorite places during my trip to Switzerland. Highly recommend if you're visiting Zermatt! Definitely make sure to book a room with a Matterhorn view. The breakfast was generally good, though it could have used a bit more fresh fruit. Plus, having a microwave and water dispenser in the basement was a great perk that helped us save money on bottled water.
IIzzaPizzaThoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
GGuest UserThe Matterhornlodge is located about a 5-10 min walk from the Zermatt station.
We arrived at about 1pm and were informed that check-in was only at 2pm so we went for lunch and returned at around 2.30pm. We were greeted by Ruth, the proprietress of the hotel, who gave us a comprehensive briefing of the house rules and policies. Ruth was very warm, friendly, and charming; she was very guest-focused and was happy to find out more about where we were from and what we planned to do. Ruth even gave us recommendations for Bern when we told her we were going there next.
Although the hotel is stated to be 4 stars, we were very impressed by the room and the amenities. The bathroom came with a bidet and the toiletries provided were of good quality. The room was also very spacious with enough room to open up 2 luggage bags. The towels and robes were thick, warm, and fluffy.
The breakfast provided in the morning was also quite good with a decent selection of breads, cold cuts, cheese, and eggs.
At checkout, Ruth also gave us a complimentary ride to the train station in her electric vehicle.
All in all, we had a very enjoyable stay at the Matterhornlodge and we were very impressed by Ruth’s hospitality.
GGuest UserKristiane checked us in, and out of the hotel. She's the most attentive person so far that I've met, among the hotels that I have stayed in. Not only that, she got our issues fixed within the day, with a good sense of humour. The hotel breakfast was above average, some selection of cheeses, ham, salami, yoghurt, and drinks dispensed from the machine. I chose this hotel as it was close to Zermatt Bahnhof, and I did not regret it. A relatively new hotel, with a faint smell of wood in the room. The heating in the room can be a wee bit stronger, it means the insulation is good while we tuned down the central heating throughout our stay when the external temp is subzero. It's a gorgeous hotel, I have a narrow window view of the Matterhorn. Not to mention that the hotel is right next to McDonald's and two coffee shops. Overall, it was a splendid experience for us staying at Derby. If you were guessing, this isn't a sponsored review. We were just very happy travellers.
GGuest UserThis is like an apartment of other Hotel, there is no reception on this hotel. You have to get everything from the other hotel next to it.
this is Swiss Wooden Hotel, so simple and nice. It is not like hotel in the city. My room is big enough for 3. Just have a small table to eat but we mange it.
Shower is ok but it is too tall for my mom (she is 5ft 4 ) to climb in. She is old so she needs to sit 1st and climb in. there is left but still need to walk a bit stair with your luggage.........
You can ask the reception in the other hotel for hot water, hair dryer.
HHarmonickFor a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking.
The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it.
Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!
GGuest UserSelect no others than this!!
You will not regret it. For they have the amazing view of the mountains from their balcony, and a great access even for the disabled.
The room i stayed were located at the ground floor, thus they have wheelchair accessible spaces and even a sitting area for the shower which i think is a lovely touch to either elderly or disabled.
Cleanliness is top notch and breakfast is great with variety. Pick the window seat like the lovely lady at the restaurant suggested us to as we are the first to arrive for breakfast every morning 😆
If you come during the winter, the room have direct access to the snow outside (check out my new outdoor fridge 🙈) and the bathroom floor is well heated for you too.
I’d definitely recommend this if this is your first time visiting.
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