the staff is very friendly and helpful. The room is nice, clean and well-equipped. The furniture is of good quality, although not very comfortable (e.g. table, chairs). The window is almost useless. The hotel does not account for solo travelers: it allows one to book no breakfast or 2 breakfasts, but not 1.
Hotel near Malioboro,Danurejan86.7% of visitors choose this area
FFuji842025.06.17
We stayed for 6 nights and check in was smooth - attended by Ms Febi who is soft spoken and very detailed in her explaination of the facilities etc.
We start off with a bad night as the aircon compressor chose to breakdown. However, we only asked for assistance on the next morning which the front desk activated the technician who came by very promptly. The aircon settled but it again break down in the evening.
We informed front desk and happened to be Ms Febi attended to the call and this time, we are move to the new room. Ms Febi came personally to the room to help move our baggages to the new room.
It meant alot and shown a high level of customer service. We hope the management can show recognition to her.
Another staff who assisted us with check out, Ms Danisha, very professional and prompt in ensuring a smooth check out process.
The security officers, restaurant staff and house keeping are also friendly, always ready to help. Thumbs up to the hotel! Recommended as it is in the middle of Malioboro.
Hotel near Prawirotaman,Mergangsan2.7% of visitors choose this area
NNNedev2025.04.10
Rooms were worse than the pictures would have you expect. Simple things like shampoo or hairdryer were not available. I had to upgrade to a better room as the first one had dampness in the walls, but even in the better room, windows were not possible to open. Staff was polite but overall experience was bad and not reflective of the price or pictures.
Place is amazing! Friendly staff all around. Staff greeted with genuine warmth and make effort to know the guests. Was there for consecutive five bfasts, and towards the end, staff can serve you your favs as they have been attentive to the needs. Never had such experience before!
Location can be a little off the main areas but nothing too great that can’t be fixed with private hire transport.
This hotel has an abundance of amenities that one could spend hours there to enjoy what the place has to offer. My kid enjoyed fishing at the pond too!
Highly recommended for families!
This is exactly 5 Star Hotel 5 star location 5 star service. Due to my tiring journey, i am a bit moody upon check-in. It's just a silly mistake that's blown me out during check-in. Poor receptionists have to face the situations . Honestly, they are professional and manage to handle the situation. Congrats to the front office manager and general manager that you trained your staff well towards 5 star standards. Not to forget Ms Chantika guest service officers, you are amazing. You turned my anger to guiltily. Overall, the hotel service tip top 5 star , the location fantastic attached to the big mall that you can find everything there. Cleanliness superb. Even i just request for prayer mate they delivered with sarong which is well packed for hygiene purpose. The bed is pretty comfortable. I feel like I don't want to leave the room . From top management to the service staff, they are pretty humbled. Listen to your problem and take immediate action to get the hotel guest feel comfortable. Thank you for making my day .
Right in the heart of Mariorbor. Staff super friendly and obliging. Rented a motorcycle from reception 100k per day..always feel more comfortable arranging via hotel. Only complaint …food via room service and restaurant good but seam to struggle to make things hot even when sent back still wasn’t hot second time..but tasty. Stayed a week so says it all that I was overall happy with my stay.
Hotel near Malioboro,Danurejan86.7% of visitors choose this area
GGuest User2024.12.23
Spacious, comfortable hotel room, with comfortable beds. Aircon & wifi connection is good. Toothbrushes & bottled water are provided. There's a microwave in the small kitchenette. Very quiet room as the room is facing a wall mural, no outside view. There is a small mall, Malioboro mall, beside the hotel. The entrance to the mall is just outside the lobby. There is big mall, Plaza Malioboro, about 5 min walk from the hotel. Just a walking distance to the souvenir shops, souvenir market & eateries, about 5-7 min walk. Nice swimming pool. Breakfast is good, with a wide variety. Overall, it was an enjoyable stay.
Inap 2 malam di kamar eksekutif king room. Pesan yg double bed namun diksh yg twin bed yg didempetkan. Pas masuk kamar , komplimentary aqua tdk tersedia terpaksa telp dulu baru diantar. Property kamar masih oke, bersih. Ac dan TV berfungsi normal. Shower kencang. Sofar so good lah. Kolam renang kecil berada disamping area sarapan.
Menu sarapan sesuai dengan kelas hotel. 1 lagi dekat dengan stasiun KA.
Amazing
53 reviews
9.4/10
Price from
AU$ 57
per night
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9.2/10
Great
NNIKOLAII was looking which hotel to choose in Yogyakarta for sometime and decided to take this hotel because of its central location and quality. I can say that we liked everything and we’ve been six people or two families of three each. Very convenient parking service for the car. Excellent breakfast and quality of rooms. There is also SPA Centre inside which should be reserved, but they provide really good quality local massage.
GGuest UserI had good stay as my room was well kempt, and windows were directly lighten up by the sunlight. However, in terms of amenities, i noticed that there was no iron and iron board. The refrigerator was broken as well and there was a conmecting door to the other room which i find it odd. Anyway, this experience did not affect me because of the cleanliness and hospitality of the staff. I appreciate them contacting me to ask if they can clean as was in DND mode. Overall, i will still book again in this hotel for another opportunity of business travel
GGaryThe hotel was extremely close to airport, but far away from anything to actually do in the area. The staff were excellent and the facilities were fantastic, beautiful hotel. The food was good but a little pricey, do not use Laundry in motel, very expensive, this was the only down side while staying there.
FfendyjainudinMy 2nd time checked in here, love much on hotel environment super cozy for couples or small family blend on 360 natures and Jogja arts, suitable for anyone look up for staycation from city/work life with morning view Merapi Mountain and huge pools with “Bali” style. Non-toddler friendly as kids jungle park and treehouse dedicated for kids 4y/o - 12 y/o
LLennyMale receptionist not helpful to resolve water issues in the hotel. 1 room was bad because the water runs out black and dirty. We had to call the manager to resolve but it took us a lot of effort to resolve. We are not the emotional type but his unfriendly attitude make us angry and impatient. Sorry please train your front desk people because they are the first time we meet.
I request for twin bed, he said I did not request. Attitude problem front staff, the male staffs.
RRadziRamliThis is exactly 5 Star Hotel 5 star location 5 star service. Due to my tiring journey, i am a bit moody upon check-in. It's just a silly mistake that's blown me out during check-in. Poor receptionists have to face the situations . Honestly, they are professional and manage to handle the situation. Congrats to the front office manager and general manager that you trained your staff well towards 5 star standards. Not to forget Ms Chantika guest service officers, you are amazing. You turned my anger to guiltily. Overall, the hotel service tip top 5 star , the location fantastic attached to the big mall that you can find everything there. Cleanliness superb. Even i just request for prayer mate they delivered with sarong which is well packed for hygiene purpose. The bed is pretty comfortable. I feel like I don't want to leave the room . From top management to the service staff, they are pretty humbled. Listen to your problem and take immediate action to get the hotel guest feel comfortable. Thank you for making my day .
IiphuriosThis is amazing hotel for its price.
First of all, the room is sufficiently big. The bed is comfy, and you got 4 pillows. Amenities are complete. You even got the premium glass water bottle. The room and hotel style is matching the Keraton style, so you got the Yogyakarta vibe upon staying , and this is very nice. The TV is loaded with Netflix, HBO, Prime, Disney+, and other local channels. Cabinet is surprisingly clean, despite its classic retro style looks.
The hotel is right downtown, so it is near to go amywhere. Next to it there is a cafe, so I can get coffee and cake with ease. Plenty food to select on gofood nearby the hotel. It has car park.
The hotel doesn’t have so many rooms, so it felt like very private, quiet, and comfortable.
The best part is their staffs’ warm welcome and high quality service level. When I book the hotel, I made a mistake regarding the date (I think the app automatically changed to next week if I am booking it next day or something). So I ended up book for the following week. The app said this hotel is non-refundable and cannot adjust the check in time. I contacted the hotel directly and they are EXTREMELY nice and very accommodating. Despite the rules of non changing from the platform, they bypass the system and allow me to change to the date I plan to visit. So far, I only encounter this level of flexibility and assistance only when I was staying in a high end 5-stars hotel. Therefore, big thumbs up for the hotel management! 👍👍👍
MMuhammad Aymanthe place is comfortable and clean, the facilities are complete, the location is also strategic, maybe the AC is not cold enough for those whose beds are below 🙌🏻
LLuigi MartoneNice hotel , room quite good , breakfast not for western travelers. The area (malioboro) is only for local, so nice to have a local experience but you won’t find any western tourist here . Good rooftop
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