Cancun Car Rentals

Cancun Car Rental FAQ

• Where are the most popular car rental locations in Cancun?

  In Cancun, we recommend renting a car from Cancun International Airport.

• How to choose the right car model for driving in Cancun?

  For driving in Cancun, we recommend renting a mid-size or large car. These vehicles typically provide more comfortable seating and ample storage space, making them ideal for longer city drives and carrying belongings.

• Which model is the most popular for car rentals in Cancun?

  In Cancun, Intermediate is the most popular.

• How can I find the best car rental deals in Cancun?

  If you want to explore Cancun freely, we recommend choosing unlimited mileage or a "full to full" fuel policy, rather than the "half to full" option. We also clearly display car and van rental options that can be canceled for free. Simply search on https://au.trip.com/carhire/to-mexico-72/cancun-812/ and you'll see prices from hundreds of suppliers in seconds. On the search results page, you can use various filters to compare options for your preferred car rental type and quickly find the best car rental deal from all offers.

• Which month is the cheapest for car rentals in Cancun?

  Car rental prices generally vary by season, demand, holiday, and region. Usually, the prices are lower during the off-season and non-holiday periods when demand is down. You can check the latest prices in Cancun on Trip.com and keep an eye on price changes.

• What documents and information do I need to provide to rent a car in Cancun?

  Depending on the rental supplier and the country or region you're visiting, the car rental supplier may require certain documents (such as a valid driver’s license, passport, credit card, and other documents with your name and address) along with a printed booking voucher. We recommend checking with your rental supplier and the local embassy or consulate (or their websites) of your destination country/region before booking. Please remember that all travelers are responsible for preparing the correct documents before departure. Important notice: All additional driver and equipment fees must be paid at the time of pickup. Please ensure your credit card can cover these fees. If you cannot provide a valid credit card, if your credit limit is insufficient, or if the card is not in the main driver’s name, the staff may refuse to let you pick up the car, and no refund will be provided. If this is the case, you may not receive a refund.

• Can I pick up and drop off the car at different locations in Cancun?

  To drop off your car at a different location, simply select "Drop off at a different location" and select your drop-off location. We will show you all available drop-off locations.

• How old do I need to be to rent a car in Cancun?

  Car rental suppliers in Cancun typically only rent cars to customers aged 18 and over. Some suppliers may charge an additional fee for younger drivers (for example, those aged 25 and under). For detailed age requirements, please refer to the rental supplier's terms and conditions.

• What if I need to cancel my car rental booking in Cancun?

  If you haven't picked up your car yet, you can cancel your booking directly on our website. Be sure to review the cancellation policy for your car rental. If you cancel before the free cancelation deadline, you'll receive a full refund. If you cancel after that, you'll need to pay a cancellation fee. Once you've picked up your car, you won’t be able to cancel the booking. If you don’t pick up your car on time (i.e. "no-show"), you won't be able to cancel the booking either.

• How can I cancel or modify my car rental booking?

  Sorry, you cannot modify any car rental bookings. Once a booking is confirmed, it cannot be changed online. You can try to cancel and rebook for your desired pick-up and drop-off times, or contact the car rental supplier for help.

• Do I need to buy insurance when renting a car in Cancun?

  Car rental insurance is an essential factor to consider when renting a car. It offers protection and peace of mind during your rental period by reducing potential risks and liabilities. Whether you're going on a road trip, a business trip, or just need a temporary vehicle, the right insurance can help you avoid financial trouble and unexpected expenses. Car rental suppliers typically offer various insurance options, including personal accident insurance, personal effects coverage, and collision damage waivers. Be sure to check if the car rental supplier offers insurance and what types are available, consider the risks, and choose the appropriate coverage for a worry-free car rental experience.

• Can I rent a car for less than a week in Cancun?

  Whether you’re renting a car in Cancun or elsewhere, you can book short-term rentals on Trip.com, where you’ll find great deals.