Ellen Bay Inn

This was a mistake. Wont return. No service whatsoever on Christmas day. Not even a bottle of water was offered and they fully well knew that a guest was arriving as they left the door open with keys Inside. Nothing was open in the area nor was the cafe open. It was christmas day, what a way to share a happy cheerful welcome. The bathroom had nothing in it but toilet paper and liquid hand soap. The shower glass wall had a massive crack and someone thought it was smart to use paint and draw over the crack in a shameful attempt to hide this.

The place is remote and nestled within what appears to be a residential area. Without maps, it would be difficult to find. There was no one at the office upon arrival. No instructions were provided on what to do to check in. I had to ask a neighbor to contact the number on the door. We waited for someone to show up. Wifi was weak. Room was clean and tidy.

DIRTY. Ants investation in the bathroom. Dusty very dusty. No sitting furniture in rooms. Just a simple wooden chair to seat a child. The bed and pillows should be in the trash. The floors should be outside the veranda and the veranda floor should be inside. The AC unit is in a closet. Took forever to cool down the room. The bathroom is terrible with the towel probably 10 years old. It stinks and needed proper cleaning. No bathroom door. They used a closet door sliding on a small rod. It was a struggle to open or close it. The door to the room and especially the bl8 ds or was it a curtain? Should be in the dump. The entire row of rooms are this way. They advertise a cafe. Fake none. There arw no attendants. Rhey come and go. You are by yourself with a number to call the boss if needed. Absolutely off the grid. No amenities near by. False advertising. Nothing on thier site except the building is true. These things are off site by taxi. Country living. No ambience, plain, stinky, and dirty. We boomed based on the pictures. Not part of the inn at all. These are outside amenities. This is wrong. It looked good when it was new but needs a complete gut job to upgrade the place into 2023 standards. It should be maybe $50 a night if you are stranded or don't care about nothing. Only thing it has is a good view. Road bad. No easy access to anything. No breakfast. You will starve out here. Again false advertising don't use. These people are wicked to sell this to people. Trip advisor you all need to vet these places better before you advertise for them. I wish I could post the real pictures. 🤥🤥🤥🤥😡😡😡😡

This was the worst place i have stayed in a very long time. Upon checking in the kitchen staff had to open the room which i found ants on the bed and bathroom counter. The owner was non helpful and blamed it on things i had brought with me. The food is over-priced with quality being extremely bad. The place is located so far out if you dont have a car, a taxi will take $50 usd to get you anywhere. I do not suggest this place at all. Bring cash as nowhere on Antigua can you run a card.

Booking in on arrival was slow. We were not expected despite notifying them of our arrival time. Demand was made for payment even though we had paid one month before when booking. No apology when they discovered our payment. All-day breakfast turned out to be just sausage and egg even though we had ordered mushrooms and baked beans as well..! The worst breakfast we have encountered on our holiday so far - sloppy and broken eggs. No restaurant service available in the evening. Poor water pressure in the shower. Dirty windows. Nowhere to hang wet towels and swimming costumes. Woken up during the night by the noise of the water-pump situated behind our room. Nicely lit terrace area in the evenings. Overall we would NOT recommend this property.

Only used the cafe for a spot of lunch as we had visited the nearby Stingray City. Please don’t bother very little choice just breakfasts……it was 1pm. Food was really pretty poor, I was worried about eating it to be honest. Two coffee’s a bit of toast for my wife and eggs potato and sausage for me came to 70 XCD so very expensive for poor quality food. Don’t go unless you have too.

We arrived early and the owner had a terrible attitude towards us, we felt like we were an annoying part to her day, she was not friendly in any sense of greeting her customers, once we got settled in our room we noticed lots of spiders and ants and nats were very bad in the restroom, the shower had no hot water and very poor water pressure and we did try to contact the owner but she was never around for us to talk to so we decided to move to a different hotel we tried 3 separate times to contact the owner and to no avail she just was never around and when we tried to check out she had rented out the room while we still had paid for the room and had a key to that room and she never even let us know. In general it was a terrible experience and very unfriendly and that fact she just gives the room key to one customer and gives another set to another customer is a accident waiting to happen but if you are looking for just a bed and plan on being gone most of your day I wish you the best of luck with your stay here.

Service was horrible, the front desk lady was very rude and made us feel like we were bothering her. Room was full of bugs and spider's. No hot water. The website says that there is free breakfast, but that isn't true. She will charge you.

Bathroom shower glass was broken and it was decorated to look like art. Very week and low water pressure. Unable to wash hands in bathroom sink. Used shower to clean hands. Television did not work but was told it was brand new. Air conditioner went out on first night. Called mgmt who came promptly (KUDOS). Was told AC unit was new. MGMT rubbed batteries which turned on AC unit for room. Provided two fans to room in case the AC unit went out again. Loved the outdoor space but at night the bugs is a bit much. Would be nice to have netting outside since there wasn’t much to do in room while my children slept