Guest User
November 15, 2023
Location is strategic.
Check in is alright.
Room is clean when we arrived but amenities are not prepared even after I emailed the front desk twice what we needed (toothbrush, earbuds, extra pillows) before arrival. Knowing there is no amenities available in the room, therefore I emailed the front desk in advance so we do not have to waste time upon arrival.
Wanna from the clean team did her job well. Arranged the amenities for us after few days.
Pillows are abit soft for us even the firm type. No support on our necks. Thus our neck sore every morning.
Water pressure is low. Wash basin and shower too.