Pearl Rotana Capital Centre

Pearl Rotana Capital Centre Reviews

Pearl Rotana Capital Centre

Al Khaleej Al Arabi St - Al Rawdah - W59 01, Al Ma'arid, Abu Dhabi, Emirate of Abu Dhabi, 94895, United Arab EmiratesView Hotel Details
Pearl Rotana Capital Centre
Pearl Rotana Capital CentrePearl Rotana Capital CentrePearl Rotana Capital Centre
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Guest Reviews of Pearl Rotana Capital Centre

9.0/10
Great
95 review
Verified reviews
Location8.8
Amenities8.8
Service9.1
Cleanliness9.1
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All reviews(95)
Positive reviews(90)
Reviews with photos/video(20)
Awesome rooms(27)
Convenient location(13)
Great value for money(9)
Large rooms(8)
Near shopping area(8)
Perfect for business trips(7)
Clean pool(5)
Great swimming pool(5)
Negative reviews(5)
Ganbangbutierlaijunchen
High Floor Room - Twin Bed
Stayed in Jul 2025
Family
22 review
9.0/10
Great
Posted on Aug 17, 2025
The room was clean, and it was nice to be able to open the windows. Directly opposite the hotel is a fantastic supermarket that makes fresh pizzas and burgers, offering a great alternative to hotel breakfast. It's also very close to the airport, less than a 20-minute drive away.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for your review on Trip.com. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in the not too distant future.Best regards,Karim NahasComplex General Manager
險彤
Large Corner Room - King Bed
Stayed in Jun 2025
Family
3 review
6.5/10
Posted on Jul 22, 2025
Our corner room had a very unpleasant odor. There was a strong musty and damp smell, plus a distinct urine smell coming from the bathroom. We hope the hotel can really step up its cleaning efforts. On the bright side, the breakfast was delicious, and both the ambiance and service were excellent.
Original textTranslated by Google
Response from Property: Dear Guest.Greetings from Pearl Rotana!Thank you for the valuable feedback and I really appreciated your comments. I will ensure to evaluate all your concerns and review for further improvements.We do hope that you will consider us again for your future accommodation needs.Sincerely,Karim NahasComplex General Manager
SWINE
Guest Room - King Bed
Stayed in Jul 2025
Business traveler
22 review
8.0/10
Very Good
Posted on Aug 15, 2025
Very close to the venue, and super convenient.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for your taken time to complete our guest survey.I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in the not-too-distant future.Best regards,Karim NahasComplex General Manager
Guest User
High Floor Room - King Bed
Stayed in Sep 2025
Other
1 review
5.0/10
Posted on Oct 28, 2025
Extremely disappointed by the lack of flexibility by the hotel. I made a non-refundable booking, which I understand the terms and conditions for. However, I was ill and couldn't travel to check-in. I provided all the medical proof yet they rejected any sort of refund. Not rven partial, not even change of date. I informed them 2 days before checking in yet still I just dumped money down the drain for being sick. Just disappointed
Aghunaim
Guest Room - King Bed
Stayed in Jun 2025
Solo traveler
6 review
9.5/10
Amazing
Posted on Jul 20, 2025
My first time at a Rotana hotel and it exceeded expectations. The room layout, bathroom, and facilities were high-quality and reminded me of elegant Japanese and Chinese business hotels. The location is perfect for events at the adjacent exhibition center, with nearby supermarkets, cafes, and restaurants. Easy access to the highway—most major markets are within 25 minutes. Fair price, but breakfast was below expectations.
Response from Property: Dear Aghunaim,Thank you for sharing your detailed feedback! I'm glad to hear your first stay with Rotana exceeded your expectations and that you appreciated the room design, location, and overall value. I've taken note of your comment about breakfast, and we’ll certainly look into it. We hope to welcome you back again soon!Best Regards,Karim NahasGeneral Manager
AAshoo Ali
Guest Room - King Bed
Stayed in Jun 2025
Traveling with friends
13 review
10/10
Outstanding
Posted on Jul 17, 2025
⭐️⭐️⭐️⭐️☆ (4/5) Stayed on: July 11 – July 12 Room: Guest Room – King Bed Guest: Ahsan Ali Very clean and modern hotel with friendly staff. The room was spacious with a comfortable king-size bed and great lighting. Location is excellent — right in the Capital Centre area. Tried the restaurant — food was good, though a bit pricey. Pool and sauna were well-maintained, perfect for a short relaxing stay. Only small issue was the check-in delay during a busy hour. ✅ Would definitely stay again for short business or solo trips.
Response from Property: Dear AAshoo Ali,Thank you, Mr. Ahsan Ali, for your detailed and thoughtful review. I’m glad to hear you enjoyed the comfort of your room, the facilities, and the service from our team. I appreciate your feedback on the check-in experience and pricing, and we’ll certainly look into how we can improve. We look forward to welcoming you back on your next business or solo trip.Best Regards,Karim NahasGeneral Manager
Raymond🇨🇳
High Floor Room - King Bed
Stayed in Jun 2025
Family
50 review
7.5/10
Posted on Jul 12, 2025
The hotel is a bit worn out, but the service was acceptable. Upon check-in, the hallway was being painted, and there was a strong smell of paint.
Original textTranslated by Google
Response from Property: Dear Raymond🇨🇳,Thank you for your feedback. I’m sorry for the inconvenience caused by the painting during your stay. We appreciate your understanding and will work to improve your experience in the future.Best Regards,Karim NahasGeneral Manager
Guest User
Guest Room - King Bed
Stayed in Oct 2025
Business traveler
1 review
8.0/10
Very Good
Posted on Nov 15, 2025
good experience. Is is near to the ADNec Center
Response from Property: Dear Guest,Thank you for your kind feedback. I’m glad to hear you had a good experience and appreciated our convenient location near the ADNEC Center. We look forward to welcoming you back. Best regards,Karim NahasGeneral Manager
Guest User
Guest Room - King Bed
Stayed in May 2025
Family
2 review
9.5/10
Amazing
Posted on Jun 29, 2025
It was an amazing stay,the staff was helpful and nice
Response from Property: Dear Mahmoud,Thank you for your kind words. I’m glad to hear you had an amazing stay and that our team made you feel welcome. We look forward to your next visit.Best Regards,Karim NahasGeneral Manager
Anonymous User
Guest Room - King Bed
Stayed in Feb 2025
Couple
5 review
10/10
Outstanding
Posted on Apr 14, 2025
Clean environment. Reception service good, friendly. Breakfast more choice
Response from Property: Dear Guest,Thank you for your feedback. I am glad you enjoyed the clean environment and friendly reception service. We appreciate your suggestion about breakfast choices and will definitely consider it to improve our offerings. We look forward to welcoming you back soon.Best regards,Karim NahasGeneral Manager
Guest User
Guest Room - King Bed
Stayed in May 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Jun 27, 2025
It’s a good value for the money, i liked it
Response from Property: Dear Sara ghumail,Thank you for your feedback. I’m pleased to know you found good value in your stay and that you enjoyed your time with us. We hope to welcome you back soon.Best Regards,Karim NahasGeneral Manager
SAEED ALMANSOORI
High Floor Room - King Bed
Stayed in Oct 2024
Couple
7 review
10/10
Outstanding
Posted on Jan 6, 2025
Nice hotel and comfort bed best hotel for me I will come again
Response from Property: Dear SAEED ALMANSOORI,Thank you for your wonderful review. I am thrilled to hear that you found our hotel comfortable and enjoyed your stay. It’s always a pleasure to know we made your experience memorable. We look forward to welcoming you back soon!Best regards,Karim NahasGeneral Manager
Lynn2424
Guest Room - King Bed
Stayed in Jul 2024
Family
3 review
8.0/10
Very Good
Posted on Aug 26, 2024
It's quite clean, and it has both a swimming pool and a gym.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback on Trip.com!I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Karim NahasComplex General Manager
Anonymous User
Guest Room - King Bed
Stayed in Feb 2024
Solo traveler
8 review
8.0/10
Very Good
Posted on Apr 4, 2024
Quite far from the centre of town, hotel does the job. Very convenient to have a sauna/steam room on the top floor. Room was very comfortable. Grandiose supermarket across the street is very convenient.
Response from Property: Dear Guest,Thank you for the valuable feedback and I really appreciated your comments. We do hope that you will consider us again for your future accommodation needs.Sincerely,Karim NahasGeneral Manager
C4chrissie
Guest Room - King Bed
Stayed in Dec 2023
Couple
126 review
9.5/10
Amazing
Posted on Jan 25, 2024
Always like staying in rotana because of the service they offer… good value for the money and very comfortable to stay for both short or long term..
Response from Property: Dear C4chrissie,Thank you for sharing your feedback.It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests.The whole team looks forward to welcoming you back soon.Best regards,Karim NahasGeneral Manager