Krystal Beach Acapulco
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Acapulco

Krystal Beach Acapulco

Health Protected
Av Costera Miguel Alemán 163, Acapulco, Guerrero 39670, Mexico
Show on Map
With a stay at Krystal Beach Acapulco in Acapulco (Costera Acapulco), you'll be steps from Parque Papagayo and 5 minutes by foot from Papagayo Beach. This beach resort is 0.4 mi (0.6 km) from Condesa Beach and 2.7 mi (4.3 km) from La Quebrada Cliffs.Show More
We Price Match
hotel overview picture
3.4/5Location: 3.5
All 101 Reviews
Amenities
Golf CourseOutdoor Swimming PoolSpaMassage RoomFitness RoomPublic ParkingBarRestaurantMeeting RoomMulti-Function Room
All Amenities
Surroundings
Airport: Juan N. Alvarez International Airport
(22.7km)
Landmarks: Parque Papagayo
(507m)
Landmarks: Diana the Huntress
(1.2km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Room with Ocean View
3

Standard Room with Ocean View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Towel
Room Details
Check Availability
Standard King Room with Ocean View
4

Standard King Room with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Sea View
Room Details
Check Availability
Standard King Room with Mountain View
4

Standard King Room with Mountain View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Mountain View
Room Details
Check Availability
Standard Guest Room with Two Double Beds and Mountain View
3

Standard Guest Room with Two Double Beds and Mountain View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Mountain View
Room Details
Check Availability

Guest Reviews(101)

3.4/5
Verified Reviews
  • Cleanliness3.4
  • Amenities3.4
  • Location3.5
  • Service3.5
Teresita Lizeth
April 15, 2023
Good location, good attention from the staff, but the facilities are neglected, its spaces (waiting room, pools, lounge chairs) are very small for the number of guests it houses. Regular drinks. Cleaning is so-so, but for the cost, it's acceptable
Original TextTranslation provided by Google
Edgar
July 21, 2023
We have had no power for more than 4 hours, we have to take the stairs from floor 17th up and down. No internet due to the loss of power, and I had to postpone an important meeting. NO AC at that time and the heat was horrible. Also, there is no AC at all in the lobby and other areas. The only good thing is the staff that is very friendly and nice.
Anthony
July 15, 2023
My stay here was terrible!!! One of the nights the power went out a place like this should have a back up generator. My bathroom also flooded and dark water was coming out of shower, toilet and hand sink. Luckily the bathroom had floor drains. My wife called front desk about they issue and she said they hung up on here before she can even finish. The staff is rude and look like they don’t want to work there. All in all my stay was terrible. I wouldn’t recommend to any
MINERVA
June 24, 2023
UBICACION MARAVILLOSA, PERSONAL DE RECEPCION, SEGURIDAD, LIMPIEZA EXCEPCIONAL, LO UNICO MALO SON LOS ELEVADORES
Verified traveler
June 10, 2023
Good things: you feel welcome by the staff, breakfast is really good. Bad things: some people in the reception area not very friendly. Not great security services, rooms smell bad.
lupe
April 21, 2023
I'll be staying there again múltiple times more. It's excellent! Only things were, room phones didnt seem to work and not enough front desk staff.
Erick
June 5, 2023
The only thing I you have to pay every night the parking lot
Daisy
January 14, 2023
Great hotel for the price! However, my stay would’ve been a lot more positive if I hadn’t found a cockroach in our room. Unfortunately, when I reported this issue, the solution given to me was for someone to go clean my room at 12am when in my opinion, would do nothing unless there were pest control chemicals or professionals. After I told the front desk person that solution wouldn’t work and I required other rooms, she looked a little upset but did it anyways. Regardless of the issue, there was a solution but this is an issue no one wants to ever have and it compromised our rating for this hotel unfortunately and my sleep. However, pretty friendly staff and great view of the beach!
Verified traveler
December 31, 2022
Hotel needs a revamp. Elevators need work so that they are efficient. Usually waiting 5-10 min for elevator. Staff are friendly and nice. We had a good time overall because they upgraded us for free. But I could see the run down parts of the hotel. Which is too bad since the location is great.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Adult
Mex$400 (approx. AU$ 36.86) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Health Protected

Cleanliness
  • 3.4/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Renovated: 2009
  • Number of Rooms: 394
With a stay at Krystal Beach Acapulco in Acapulco (Costera Acapulco), you'll be steps from Parque Papagayo and 5 minutes by foot from Papagayo Beach. This beach resort is 0.4 mi (0.6 km) from Condesa Beach and 2.7 mi (4.3 km) from La Quebrada Cliffs.

Take advantage of recreational opportunities offered, including an outdoor pool, a waterslide, and a spa tub. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Aquamarina, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 7 AM to noon for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Event facilities at this resort consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 400 guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How much does it cost to stay at Krystal Beach Acapulco?

Prices at Krystal Beach Acapulco are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Krystal Beach Acapulco?

The closest airport is Juan N. Alvarez International Airport. It is 22.68km from the hotel and approximately a 35minutes journey by taxi.

What are the check-in and check-out times at Krystal Beach Acapulco?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Krystal Beach Acapulco provide airport transfer services?

No, the Krystal Beach Acapulco doesn't provide airport transfer services.

What amenities and services does Krystal Beach Acapulco have?

Krystal Beach Acapulco has the following amenities and services: Outdoor Swimming Pool, Golf Course, Spa.

Does Krystal Beach Acapulco have a swimming pool?

Yes, Krystal Beach Acapulco has a pool. Pool type: Outdoor Swimming Pool.

Does Krystal Beach Acapulco have fitness amenities?

Yes, Krystal Beach Acapulco has fitness amenities.

Does Krystal Beach Acapulco provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Krystal Beach Acapulco have non-smoking rooms?

Please view the hotel listing for details.

Does Krystal Beach Acapulco provide breakfast?

Yes, Krystal Beach Acapulco provides breakfast.

About This Property

Nearest AirportJuan N. Alvarez International Airport
Distance to Airport22.68KM
Hotel Star Rating3