Mercure Charlestown
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Adamstown Heights
Mercure Charlestown
109 Madison Dr, Adamstown Heights, New South Wales 2290, Australia
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Highlights
Free parking
Delicious breakfast
Lots to doAmenities
Meeting Room
Restaurant
Private parkingFree
Wi-Fi in Public AreasFree
Outdoor swimming pool
Bar
Taxi booking service
Multi-Function Room
All Amenities
Property Description
Perfectly situated between the coastal city of Newcastle, the richness of the Hunter Valley wine region, and a short drive to Port Stephens, Mercure Charlestown Hotel is comfortably nestled amongst the quiet, tree-lined surrounds of Madison Drive, downtown from Charlestown CBD. With hotel facilities including a swimming pool, on-site dining and bar options and two meeting rooms for events and conferences, Mercure Charlestown hotel is equipped for anything you would need on your stay.
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7.7/10
GoodThat very good and clean, the room is pretty big, recommend for family
All 101 Reviews
Surroundings
Airport: Williamtown Airport
(32.0km)
Train: Cardiff Station
(6.2km)
Train: Wickham Railway Station
(7.8km)
Landmarks: Pickering Oval
(580m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Standard Queen Room
1 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
3
Executive King Room
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
9
Privilege King Room
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
7
Standard Room with One Queen Bed and Two Single Beds
1 Double bed and 2 Single bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
6
Standard King Room
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Standard Queen and Single Room
1 Single bed and 1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
7.7/10
Good
101 reviews
Verified Reviews- Cleanliness7.8
- Amenities7.8
- Location7.8
- Service7.5
Average for similar properties in Adamstown Heights
AI Summary
The accommodation boasts comfortable beds, spacious rooms, and cleanliness. Guests appreciate the convenient location near attractions and restaurants. The breakfast receives mixed reviews, with good quality but limited options.
Guest User
January 20, 2025
That very good and clean, the room is pretty big, recommend for family
Guest User
April 11, 2025
Whilst the stay was ok, Housekeeping came in on two separate days, even though it was explicitly stated (by calling out) that housekeeping was not required. However, when housekeeping was needed and sign was placed on the doorhandle, there was no housekeeping provided.
Overall facilities were OK but signage was quite small and was not friendly for those that were arriving late at night.
Song Ru
November 4, 2024
Did not like this hotel.
Shift out of hotel immediately to change to another hotel. The rest is history
Guest User
April 6, 2024
A cockroach was in the bathroom, and a spider was on the curtain.
Dale Swadling
August 27, 2023
Nice little spot to hide 🫥
Guest User
July 6, 2024
Great experience
Guest User
July 2, 2022
We enjoyed our stay and the staff were friendly, however, the toilet cleanness is not up to the expectations as we found a died cockroach in the toilet.
Guest User
November 25, 2022
Dead bugs from a recent spraying in the room. Air-con not working, so much noise from the people next door I had to sleep with earbuds in.
Services & Amenities
Most Popular Amenities
Meeting Room
Additional charge
Restaurant
Private parking
Free
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Bar
Taxi booking service
Multi-Function Room
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Meeting Room
Restaurant
Outdoor swimming pool
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
Express Check-In and Check-Out
Front Desk with Limited Hours
Languages Spoken
English
Food & Drink
Room Service
Bar
Snack Bar
Public Areas
No Smoking in Public Areas
Garden
Smoking Area
Water Purifier
Cleaning Services
Clothes Dryer
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Facilities for Children
Children's Meals Available
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Free
Multi-Function Room
Accessibility
Stair-Free Property Entrance
Safety & Security
First Aid Services
Fire Alarm
CCTV In Public Areas
Security Alarm
Smoke Detector
Fire Extinguisher
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 06:30–10:00
Front desk hours: [Mon-Sun]06:30–22:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | AU$ 30.00 per person per night Extra cot: AU$ 15.00 per person per night |
Children 3 years old and over | AU$ 30.00 per person per night |
Breakfast
TypeFull English/Irish
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$ 1.00 is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1981
- Number of Rooms: 50
Perfectly situated between the coastal city of Newcastle, the richness of the Hunter Valley wine region, and a short drive to Port Stephens, Mercure Charlestown Hotel is comfortably nestled amongst the quiet, tree-lined surrounds of Madison Drive, downtown from Charlestown CBD. With hotel facilities including a swimming pool, on-site dining and bar options and two meeting rooms for events and conferences, Mercure Charlestown hotel is equipped for anything you would need on your stay.