Prize by Radisson, Zurich Affoltern Am Albis

Front desk and breakfast staff is excellent and very helpful. They provided assistance on anything we needed like charging adapters, travel and parking information. Hotel and room is very clean. The bar is the only issue. They don't have a bartender so anyone needing drinks will need to tell the front staff how to make the cocktails.

Hotel breakfast was so limited nothing special despite of money they charge for breakfast, I requested the refund from front desk but no response yet. Location is far from every major places and breakfast was bad

The room was clean and the staff was absolutely amazing. I wish there was a little fridge in the room though. Medin (staff) is the sweetest and most professional person I’ve ever met. Thank you so much!

Air conditioning system needs to be upgraded specifically in summer time with a remote control system. Breakfast was limited and the main disappointing was under staff. Had to ask the staff for refilling the Breakfast and it was like feeling shy to ask every often for the same things. MEDINE did try her best to serves the best possible breakfast, but she's got limited authority. Management is very poor and for Switzerland it's a shame. We hope they'll improve very sharply, otherwise close to train station & local supermarkets.

Great staff & friendly staff however the management of this hotel is horrible. We stayed here for an exceptionally long period of time (2 weeks) with our 8 month old baby and upon checking in we were told that they prepared the sofa for our baby to sleep in. When we told them we requested a crib the person at the front desk felt horrible and tried to offer us a solution as they did not have any cribs in the facility. He was young and didn't know any better and so he offered to put towels around our baby while she sleeps as a barrier (we told him that our daughter can climb and this is extremely dangerous). He then found a basinet for us however again, she climbs therefore it is not safe for a baby. We ended up sleeping on the floor with our daughter that night (as the bed in our room was tiny) and then we spent the entire following day looking for a foldable crib. We found one about an hour and a half outside of the city. I contacted ******* 4 separate times about this requesting some kind of refund as we had to use our own money to buy a foldable crib and wasted an entire day of our vacation looking for one (even though our booking said we would have one in our room) however the hotel ignored all 4 request. We saw a few reviews like this where the hotel did not respond to request made by guest complaints so this is just a warning for any parents travelling with a baby to maybe look at staying somewhere else.