Disappointing service I recently visited Villa Blanche for drinks with friends, having called ahead and been assured that no reservation was required for the bar. Whilst the venue itself is undeniably beautiful, the service was, regrettably, quite the opposite. After being seated outside, we waited approximately 20 minutes simply to receive a menu, followed by a further 30 minutes before our order was taken. Although the drinks arrived within a reasonable time, the service continued to deteriorate thereafter. When additional friends joined us, we requested another menu and were left waiting for over half an hour, despite staff passing by repeatedly. Upon finally addressing this, I was met with the rather astonishing response: “I forgot about you.” delivered without apology, courtesy, or even the slightest acknowledgement of the inconvenience. For an establishment of this calibre, one would expect at the very least a basic standard of attentiveness and professionalism. Unfortunately, this was entirely absent. We ultimately chose to leave, as the atmosphere was overshadowed by the sheer lack of care in service. A charming venue, sadly let down by profoundly poor hospitality.
