Guest User
July 16, 2025
We recently stayed at Domes Zeen Elounda, and once again, the experience was outstanding. Due to unexpected flight cancellations, we arrived 24 hours later than planned, but the hotel handled it with incredible professionalism and empathy. Through the Domes app, we stayed in direct contact with the front desk, and our check-in was smoothly rescheduled without any stress. From the moment we arrived, we were warmly welcomed by the team. It wasn’t our first time here, and it won’t be our last, the hospitality is genuine, the service consistent, and the views over Spinalonga simply breathtaking. As returning guests, we truly felt seen and appreciated. Our two sons absolutely love the resort, and so do we. We also visited Domes Zeen Chania as part of the same trip, another excellent property. One small suggestion for improvement: since both hotels belong to the same group and were booked together, a unified check-in experience would have made things even smoother. Overall: highly recommended for families and couples alike. Beautiful design, helpful staff, and that unique blend of luxury with soul