Hotel Crosslane

We had food in roof top restaurant of the hotel. Except roof top good ambience the experience has been disappointing. They serve very very small quantity and charge exorbitantly. They should realize it's not a 5* property like Taj or Oberoi . Taste wise also it's ok ok. Overall not recommended. One star for good ambience.

Prakash Ji provided excellent service during our visit. The Paneer Walk Talk dish was exceptional, earning a five-star rating. Great food and service made our experience memorable! The overall ambiance of the restaurant was pleasant ⭐️⭐️⭐️⭐️⭐️

The hotel is excellent. Chef and hotel staff is good, polite and understand your requirements effectively. Had a very pleasant stay and the food is WOW. One would really relish food. Special thanks to Chef Satish for his untiring efforts. He is really a wonderful Chef. The food has been quite fulfilling and wonderful in taste. Many many thanks to him and all the hotel staff.

The rooms are very nice and comfortable.all chef and staff is very good.The food is amazing and healthy.My all friends very happy.We went for sightseeing. Chinese food very tasteful. Thenks all hotel cross lane team

Worst Hospitality in entire City. They have ZERO Professionalism. Not just Front Desk but even Reservation People & Most specially General Manager himself is person with most rude behavior. I experienced an issue while booking my long stay of 10 days where the Reservation & Front Desk confirmed me the rate & corporate discount in restaurant. I was surprised to know that just before my check In the General Manager denied for any discounts. When I called the reservation guys who confirmed me the discount policy also clearly confirmed the same in lobby in front of General Manager Mr. David. So finally while our discussions went over General Manager started pushing the reservation manager to withdraw the discount policy & that too in front of Me. Finally the employee in pressure too started speaking with some terms & conditions over my confirmed booking. The good thing happened with me is that now we have black listed Crosslane from our panel & I will make sure to continue to make them Black List from other corporate groups as well. I am so surprised to see that hotel which could have received business of more than 10 Lakh was ready to drop us for merely changing their statements. Specially their GM who was standing & pretending to be dumb in entire conversation. Better to BOOK HOTEL AURA which has excellent professionalism & best in Class F&B service with Excellent Quality Food.