Ramada by Wyndham Albert Lea

Cleanliness: Multiple guests praised the cleanliness of rooms and common areas, with mentions of tidy hallways, fresh linens, and overall maintenance standards, despite occasional reports of minor issues like sticky floors or outdated fixtures.

Bad shower and wifi, musty smells. There was a musty 'old' smell in the lobby. The people at the front desk were nice. And the towels were fluffy. But, I got bitten twice on my arms in the room. Shower went from warm to scalding HOT every 20-40 seconds, painful. I had asked if the WIFI was strong and was told it was. But in the room, ZIP/ZERO wifi available. When I called downstairs asking if there was a "better room that has proper wifi"? (because I had a lot of work to get done online), the guy said, "We can't just keep putting you into different rooms to see!" What?? I explained that he wouldn't be "putting me into different rooms", as I assume he would know which room has better wifi. In the end, I tethered my laptop to my phone's service to obtain wifi. Ugh. I called the front desk around midnight, asking if I could get a later 'check out' at 12pm instead of 11am, and they said yes, and that they had written it down. Next morning I get LOUD RAPPING on my door at 10AM, with no apology from housekeeping, just a shrug. So I showered (burned myself with the hot/cold shower water that randomly changed temps.) and got out of there. If a hotel can't have proper SHOWER, WIFI, along with a good bed (without bugs), then it gets a D-, if not an F. But, hey, the towels were fluffy.

If it weren't for the friendly front desk, clean bathroom and semi-comfy bed there is NO WAY we would have stayed here. The hotel is literally falling apart, pool was closed, water leaking from the ceiling in the conference center, sketchy elevator, breakfast was frozen burritos and the exterior literally looks like this place should be condemned.