Spark by Hilton Albuquerque North I-25

This was a budget hotel with poor management. Arrived to homeless outside the door. The room was not clean-sticky bathroom floor, no hand soap, and dirty comforter. We had to use the sleeper sofa but no bedding. When we asked the desk for bedding, they gave us one pillow, a top sheet and comforter. They said they ran out of pillows. The tv in the room did not work and the faucet leaked.

The small living room, refrigerator, coffee maker and included breakfast I enjoyed, very much. Things I did not enjoy... Our room had a windo in the living area, that looked out into the hallway (indoor). A little odd, in my opinion. That and a large gap between the floor and the bottom of the door made noises from the main hallway loud in our room. Not necessarily the fault of the property, but there were an awful lot of unattended kids that were allowed to run up and down the hallway during our stay.

Worst stay, spend $ elsewhere! No way to open window to get humidity out of room. First arrived all channels were off air, waited over 2 hour for maintenance. It was quiet. Room had no microwave or coffee maker. No extra blanket, sheet for pull out couch. Went swimming no towels waited an hour for a lady to leave 2 towels with a swimming pool full of 22 people. My son had forgotten his glasses and the pool area, after checking out we asked to return to the pool to be let in because the card wasn’t opening the door.KEY CARDS NEVER WORKED! Asked Barbara to be let in she had tried her best to dismiss my family “she can’t do anything because her card didn’t work.” Mind you there was a worker who went in with no issue& other families. God forbid a person drowns on Barbara’s shift with her faulty key card stating “no one else can help you” “no one else has access!” “My card doesn’t work there’s no one else!” “The pool is supposed to be closed it’s not even supposed to be open” there was no sign stating the pool was closed. Only opening hours was listed . Mind you I called up seven days ago, asking if the pool is open, they said yes. Then three days before my stay, asked again over the phone, it was open. As well as checking in the day before, Barbara helped letting me know when the pool was open by letting me know the hours. She tried very hard to dismiss us stating to come back, we lived over 200 miles away and had no plans on return.Management needs to be present! Barbara has terrible service!

Save your money and stay somewhere else An older hotel which has been remodeled. Upon arrival at 2:30 PM, we were told that there were no early check ins and we had to wait until 3:00 PM. At 3, the lobby was filled with people checking in and some being told that their room was not yet cleaned. It appeared that the hotel was very short staffed from house cleaning, front desk, and maintenance. The room was nice and remodeled. I appreciated that there was no carpet. The bed was okay, but not the most comfortable. There was quite a bit of space in the king room, which felt like 2 rooms due to the door closing off the bedroom from the living area. The walls are very thin, as we had a noise complaint called on us for my 4 year old talking. The next morning we got up and had the continental breakfast which was a “bagel bar”, cereal, muffins, fruit, and yogurt. We decided to go swimming and this was the nail on the coffin. The pool opened at 9 am, which is the time we arrived. Several people were waiting in the hall, and soon told us they were waiting for maintenance to open the door. When maintenance returned, he used a MacGyvered metal coat hanger to open the door handle on the other side because none of the hotel key cards worked. Upon entering the pool area there were large pieces of food crumbs on the floor. In the pool, it was worse. There was so much food floating in the water. The water was cold (considering it was inside). The hot tub was lukewarm and the jets did not work. Definitely not staying here again!

Great room, poor staffing The room was very roomy and clean. Our issue was the lack of bedding available for our pull out, the front desk didn’t even have any. At check out the staff was mocking my husband in another language when he asked if there were any luggage carts

Spark gave prison cell vibes walking to our room. Don’t be fooled by “breakfast available”. Breakfast consisted of cold cereal, yogurt, and bagels. Only plus was the pool.