Guest User
June 26, 2024
This hotel is absolutely amazing!! This was our fourth visit now, this time returning with our 5 year old daughter. We didn’t think the hotel could get any better from our last visit, however it exceeded all expectations. We stayed for 2 weeks and didn’t want to leave. The room, we were on the 4th floor, which suited us perfectly, we had a view of the fish pond which was beautiful. The room was cleaned each day, and we got free water still and sparkling refilled free of charge each day. We also got free soft drinks refilled each day from the mini bar free of charge, this was lovely as it was nice to have an ice cold bottle of Coke Zero while getting ready. The double sinks and shower were fantastic. Plenty of space in the room and bedding changed regularly. The pools The infinity pool is not only beautiful it’s fantastic to swim in, it was lovely and warm and the salt water was nice to be in. I never wanted to get out, with a view of the sea and lots of jacuzzi spots dotted around it was perfect. We also visited the family pool, which my 5 year old loved. It has a section in the middle which is shallow, and she loved diving down to collect her toys. It was always warm and the bar at the family pool was my favourite. My daughter went to get her own drinks and the bar team were amazing with her never ending requests for sin alcohol strawberry daiquiri’s. The bars, There are bars all over this place, I don’t understand previous reviews of people complaining. There is a bar within a few feet from each pool. There is one at the family pool and infinity pool, if you’re at the adult only pool you only have to take a very short walk down a couple of steps and the bar is on the grass, never any queues. It’s nice to get up every now and then from laying on the sunbed. The bar in the Plaza is table service only. We loved this, we never had to wait long to be served and they all work incredibly hard. Carlos, does an outstanding job, always happy, and great fun with the kids, also Karol is amazing too, always smiling and happy. Restaurants I want to start by saying we used the melia app and didn’t have any problems booking a restaurant. During our stay we visited L’Olio Italian restaurant 4 times. The Pizza’s here are the best I’ve had. They truly are delicious. We also visited oasis 2 times. We went to Agave most days for lunch I recommend the fish and chips here they’re amazing. We also visited Pangea and the selection of food in here is world class. Everything kept hot, lots of live food stations and plenty to choose from my daughter loved all the food too. Our favourite had to be Nami. Wow this place was great. I recommend you try the sweet and sour chicken and the bao buns. We also ate at the beach cafe on a few occasions, we used the starters menu as tapas as had plenty of food. Everyone was so friendly. Entertainment Kids entertainment was fun, we all enjoyed the silent disco, it was excellent in the lava disco. Last time we were in there