Guest User
March 3, 2024
The heating is sufficient, and the hotel also provides airport and ski resort transfers. Overall, it is good. However, there are major problems with hotel management. During my stay, I returned to the hotel one night and found two low-quality guests smoking in the corridor, and one of them was only wearing underwear on his lower body, which was disgusting. During the Chinese New Year, the passenger flow was already large, and this disgusting person exposed his underwear to snow friends, couples, couples, and families with children. We immediately reported this problem to the hotel front desk. But nearly 20 minutes later, the two people were still smoking in the corridor, still wearing only underwear. I am very dissatisfied with the hotel's handling of this matter, or not handling it.
Secondly, someone set off fireworks in the small garden with less than 20 parking spaces at the entrance of the hotel. After the fireworks exploded in the air, the scattered cardboard fragments were all over the garden, hitting my car and the corner of my eye. Fortunately, my eyes were not injured. At the same time, the fireworks placed on the ground also blocked the only entrance and exit of the hotel, and vehicles that wanted to enter the hotel were also helplessly blocked at the door. During this period, no one from the hotel came forward to interfere with management.
Regarding the above situation, I am very disappointed with the hotel's standardized management and hope it can be improved.
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