Hotels in Almaty

"Very nice hotel, is a new building and facilities, local restaurant next foor, bus stop around the corner, will surely come back, the only other wish i had that the, pillows could be more comfortable, and it has to be down feather filling, its not humid in Almaty and down pillows would an excellent choice, but I'm just spoiled"

"This hotel in Almaty left a deep impression on me; if I visit the city again, I'd definitely choose to stay here. **Facilities**: I stayed in two different room types. Some floors have been recently renovated (as of summer 2025, renovations seem to be ongoing). The hygiene in both room types was excellent, so you can stay with peace of mind. **Environment**: The location is simply unbeatable. The hotel's internal restaurant, as well as nearby attractions, dining options, and transportation, are all incredibly convenient. **Service**: The front desk staff are exceptionally responsible. They always prioritize the guests' convenience, doing their best to arrange timely check-ins for arrivals and coordinating room changes as smoothly as possible. This truly reflects the service standards and heritage of a well-established hotel. The only minor drawback is the lack of a swimming pool."

"The hostel is clean and well equipped, but I recommend that they separate long term guests from one night guests. Almost every night, there was someone with a late bus or flight who packed noisily, slammed lockers, or made a lot of noise with plastic bags, disturbing everyone’s sleep. I also suggest offering four bed dorms even at a slightly higher price because they would provide more comfort and better rest. Because of these issues, I couldn’t sleep well for three out of my seven nights here. The first night was especially unpleasant: at 4 a.m. someone pulled open the curtain of my bed and started arguing with me, claiming I was in their spot. That was really disturbing and made my stay uncomfortable. Aside from that, the beds and facilities were good. The staff were friendly; only one of them, a woman named Yasmin, spoke English, but she was very kind, helpful, and made things easier for me. The others were Russian and didn’t speak English, but they still tried their best to help. If you’re Chinese, you’ll find that about 90% of the guests are also Chinese, so you’ll have plenty of people to chat with. The location is very nice, right in front of a lake, which looks beautiful at night. There’s a 24 hour supermarket across the street and a restaurant next door with tasty food. The bathrooms, toilets, and kitchen were acceptable, and there’s a bus stop nearby."

"If price is your only concern, this place might be okay. You can borrow a hairdryer from the front desk. It has a bit of a rustic motel vibe and the soundproofing isn't great, but the location itself isn't bad and it's generally a pretty average place. I'd recommend it for people who aren't too sensitive or picky."

"Great for solo traveller for a few days, has everything you need and just a short walking distance from plenty of parks, malls the centres a bit of a trek but very easy to get cabs from the main street. Very secure, felt safe! Would stay again."

"Fantastic stay! The room was cozy, and the front desk staff were incredibly welcoming and efficient with check-in. Overall, a highly satisfying experience with excellent value for money. Definitely recommend! Plus, their English was great, so communication was a breeze."

"It was a wonderful trip; the owner was very hospitable."

"The hotel is spacious, close to the station, and surrounded by beautiful scenery, perfect for a city walk. It's run by Chinese people, so the staff are friendly and the front desk service is excellent. The breakfast is especially generous, with Almaty apples available daily! There are local apples as well as Chinese stir-fries – a mix of flavors! Try the local specialty pancake with jam; it's delicious. The floor-to-ceiling windows offer panoramic city views, and the rooms have charging stations that don't require an adapter."

"First, let me review the location. A taxi from the airport costs 56 RMB. The surrounding area is relatively convenient. This is a Chinese-owned B&B, and they remotely control everything from finding your keys and getting upstairs to unlocking the door via WeChat. It was my first time there, and it took a full 25 minutes from getting off the taxi to the room. As for the room itself, it had two 1.2-meter single beds. The room was quite clean, but the bathroom was small. I suggest you clean the kettle thoroughly; there are too many water stains. The above is purely personal opinion and does not represent everyone else's."

"The hotel's location is great, with a large shopping mall right next door that has everything you could possibly need. The room's AC initially didn't blow much warm air, so they sent someone to clean it and even added an electric heater. No chance of getting cold! Breakfast varied each day over the few days we were there, and it was nice that they had noodles with large chunks of beef!"