Name: The St. Regis Amman
Address: 5th Circle, Shafiq Al-Hayek St, Amman, Amman Governorate, 11185, Jordan, 5th Circle, Shafiq Al-Hayek St, Overseas, Jordan
Rating: 9.1

St.Regis

All reviews

Positive reviews

Reviews with photos/video

Amazing hotel and very luxury, professional team

Restaurant

Parking

Swimming Pools

Wi-Fi

Sauna

24-hour front desk

Currency exchange

Luggage storage

Car rental

Smoking area

Breakfast

Non-smoking room

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English

Chinese

Arabic

All Room Types

Deluxe Room

I stayed at st. Regis Amman last year and it was new and the staff were still not very professional, BUT let me tell you about my current stay, ”I LOVE MY STAY AND I WILL DEFINITELY STAY HERE AGAIN”,  my friend and i arrived last night, we booked a room and got an upgrade, the staff are very professional and friendly and despite the face masks you can tell they are smiling, room service and house keeping are great we love the way they cleaned our room and the services they offered since we arrived.. thank you st. Regis this is exactly how moving to next level looks like.. all the love in the world for making our stay memorable 💖

Disappointing stay

The public facilities in the hotel are perfect, but there are many problems in other aspects.

Room
1) The bed is too soft, and the whole person is sunk in the bed.
2) The air conditioner is still very cold when the temperature is adjusted to the highest (28 degrees), and the room will be very hot when the air conditioner is turned off.
3) The bath water is not very hot when it reaches the highest point.
4) The bathtub is not cleaned, and you can see a layer of oil floating on the water after putting the water in.

Poor service.
1) I called for toiletries, but I didn't deliver it after waiting for 20 minutes.
2) The waiter in the breakfast restaurant ignored the guests. They sat down for five minutes. Several waiters walked by and looked at each other, but no one came to ask if they needed water or order.

The choice of breakfast is very limited and not tasty.

Now this hotel is number one in Jordan, we enjoy every moment of our stay with the family and the staff in this place is very helpful and friendly , they always meets our needs and our service.... we enjoyed the food especially breakfast... the spa was great, thank you for welcoming us in ( st. Regis way) surprising us always, easy check in/check out.... special thanks for housekeeping team for their helpful and make our rooms like our house 

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See 57 verified guest reviews for The St. Regis Amman – Rated 9.1 on Trip.com. Find out why travellers love this hotel: services, amenities, location, rooms, and more!

57 Verified Guest Reviews of The St. Regis Amman - Latest 2025 | Trip.com

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Amman

Jordan

Amman Governorate

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