Anonymous User
April 29, 2023
Very, very bad hotel. Don't live there. Especially girls. The room was so small that I couldn't walk without opening my suitcase. I was woken up four or five times at three in the morning and the sound insulation was very poor.
The price for booking in advance is 1200➕, but booking on the day is only 700➕. Reservations cannot be canceled, so you can only pay for the more expensive ones (after all, it’s a reservation).
The most important thing is the hotel's front desk service. I traveled to Western Europe, from Paris to Belgium to Germany. They are all 1,000➕ hotels, and none of them directly went to copy my passport.
Until I arrived at this hotel, a black man at the front desk scanned my passport without saying a word, and I asked him "why" (a very normal tone). He said, "All hotels must be scanned." I said, "There is no such requirement when going to other hotels." He said, "This is my rule, you can go to other hotels." At this time, I was speechless. After all, Amsterdam is quite chaotic, so it makes sense to retain customer information.
When he finally handed over the room card, he added, "With so many people checking in, you two are the only ones complaining. If you don't want to stay, you can leave." It was very cold outside, and I was a girl and couldn't argue with this black uncle. Later, I contacted Ctrip customer service, told the incident and asked if the passport copy was reasonable. Ctrip replied, "The manager said that the front desk would come to apologize later." The front desk didn't come at all and kept staring at us when we left the hotel at night. It's really scary. When traveling to a place, these inexplicable little things can really ruin your good mood for a few days.
I still advise everyone, the Amsterdam subway is very convenient, so don’t live near the central train station. Messy and expensive.
Later we went to The Hague and stayed in a large hotel with good service at a low price.
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