Guest User
February 19, 2026
This is a 4-star hotel, but the room didn't even have bottled water, slippers, toothbrushes, cotton pads, or any of those small amenities you might need. We had to ask for slippers, and they brought them.
The sink was clogged, but they fixed it when we asked.
Room cleaning was superficial; one time, they didn't even make the bed, just took out the trash.
All the dispensers (shampoo, soap) were nearly empty; we had to request refills. The internet in the room was poor, probably because we were on a high floor.
The canal view from the 7th floor was a pleasant surprise – it was definitely worth it.
Among the staff, Kostya was very friendly and helpful. The other ladies were less welcoming.
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