Marina Hotel am Starnberger See

Nice location but the restaurant is woeful. Confused and disjointed service leads to massive wait times. Our food was eventually delivered but went to the wrong table. Sat there for over 5 minutes before being redirected to ours. Stone cold. Expensive restaurant, not much in the way of competition so there is.no need to improve and it shows. No point in complaining, they are not interested. If you like dogs, this is the place for you. It was like Crufts. Not for me, and I won't be returning

Location, calmness. Very peaceful place to stay. Right on the Starnberg lake.

The only really nice thing about this hotel is the setting. When I booked this hotel and looked at all the photos, I had something else in mind than the hotel I ended up at. Do not get tricked by stars, price and photos at booking sites. It might have all been luxurious 50 years ago. Since then nothing much happened. Although we asked for a modern room, we were given a room far from modern. The carpet was stained. The room stinky. The door to the patio old and used. The bathroom with mold on the ceiling and amenities old and broken...The breakfast (so many people mention it in reviews) was good, but do not expect any breakfast service there. Most of the employees walk around like they have started working yesterday and have no clue how to act. One man, on the other hand, runs around so stressed, you start to eat faster and want to leave asap. We reserved a table for the evening at the restaurant. My husband confirmed more than once which table it was...and when we arrived it was already gone. The housekeeping never renewed our coffee supply ("coffee supply" means two coffee tabs). The phone in the room was not working and the front desk was neither surprised nor helpful. As I am writing, I am still sitting here in one of the rooms and cannot believe I pay more than 200 euros for one night. Aaa, did I mentioned cockraches? We already killed two. Of course, we are in nature. But come on! Such. A. Disappointment. I was aiming for special outing with my family, something to spoil ourselves. And here we are, arriving at "spoilt" place.

The hotel was good. We liked out room. The breakfast was excellent lots of choices.. The location was fantastic but the staff in the restaurant (not the breakfast staff)especially the manager was arrogant and dismissive because I think we were British. We ended up leaving because of the lack of service which overall spoilt our last night of our holiday.