Banyan Tree Anji

We are an anglophone/francophone family of 4 (with two kids under 5 years) and had an incredible stay at Anji Banyan Tree. The outdoor pool was a highlight of the trip for our whole family. The staff were all very attentive - best service we’ve had from any hotel in years - they were friendly and anticipating what we may need for our children, offering options for vegetarian meals for my husband, etc. Specifically, Ida was our personal concierge during the trip and did a really wonderful job providing information and facilitating experiences for us the whole time. She was amazing. The facilities for children were excellent - tons of fun things to do and peacocks and bunnies roaming the property. Really can’t say enough about the service (especially Ida!), the quality of food (omg the breakfast buffet - there is even a mimosa bar and self serve soft serve ice cream!), the welcome gifts and special touches like burning essential oils in the room every evening, and the VIEW! We will definitely be back.

Staff are amazing and friendly, they upgraded our room after they knew we came for our honeymoon, especially the hotel staff Duke and Luna, they’ve been very helpful. We experienced the Couple Connection and the programme was very flexible and adjustable based on our request. Very good experience and highly recommended!!!

I had a wonderful stay in Anji, and I’d like to give special thanks to Luna. She greeted me warmly every day and always responded to any request right away with great enthusiasm and care. What impressed me the most was her thoughtfulness—she would give advance reminders about weather changes or other details so I could be well prepared. Even after I checked out and returned home, she kindly sent me a short message to make sure I had arrived safely. That extra touch of warmth and attention truly made me feel cared for. Luna’s service was exceptional and made my experience both comfortable and memorable.