HamidrezaV3
November 20, 2023
PLEASE read this before you book here! This is definitely NOT a 5 star Hotel. You could barely say it is a 3 star. I would definitely not recommend it. If you would’d like to know more details, please consider the below reasons. The level of the service you would receive is so random and there is no consistency and each staff would treat you differently depending on their mood, attitude or obviously if you tip (which I tested it myself). There was a huge short of staff and we had to clean the tables ourselves most of the time, and if you had asked for something, it’d be either forgotten or been there served after ages. I got bitten by a fish on my both feet when swimming in the sea of the Hotel’s beach, which made an awful pain and bleeding, i asked for a doctor to have it checked, they sent a nurse who had no gloves on when treating me, dangerous for her and me! And I was asked if I want to see a doctor, I have to pay €120!!! I was still in their hotel premises, and I was told they’ve never had such experience before, but yet they didn’t care what could have happened to me unless I pay for the doctor! Their concept of their guests’s health is behind any moral standards! We were 3 families and then I stayed for another week with my partner and unfortunately it was an awful experience. The hotel was literally like a sunk Titanic and it seems so depressing. And everything you ask the response is either they are busy or They are in the winter concept which contradicts being busy! And we were still in the early autumn. The hotel barely has been maintained and you can spot a lot of issues. the rooms look very aged. Don’t fall for the pictures they have edited and uploaded them themselves. The lighting system in the family area is broken and every other bulb works. My sister in law fell down the stairs at night, luckily she got away from a serious accident. The AC makes a loud noise which we ended up turning them off during the night and it was hot, imagine being there in the middle of the summer!! The cleanliness is not for a 5 star hotel, the level of hygiene could be definitely questioned. You could see in the kitchen area the guy who was making the kebabs was cleaning his sweat with bare hand and then touching the food to serve!!! Honestly disgusting! I spoke to many of the guests there, and Honestly no one was happy and everyone agreed this is NOT a 5 star hotel. If you don’t tip, you are less welcomed! I started tipping some of the staff and their attitude changed totally. I always tip where are receive a good serving but I when it becomes mandatory it is out of the concept. We all have already paid for the service to be served here. There were only a few good ones i. Fairness. Zarian, was one of the few who was very friendly and respectful. The main indoor restaurant was full of burnt oil smell and it was hot, so we would always have to sit outside. The beach was never cleaned! Please DON’T fall for these good reviews! Which w