Smartflats - Meir Antwerp

Prime location for shopping This is a prime location directly few steps from the high street it's a shopping heaven place. You are also close from the train station and the metro as well. The location need to have a bit of TLC into it to be a 5 stars place. You have the strict basic minimum there only. Don't think you will cook a huge meal there you will not be able but for some pasta you will do but don't forget your own salt because you don't have pepper neither salt provide! If you want wine bring your own bottle opener! For beer the can opener still work. People complaining that the place doesn't have an elevator you're in apartment not an hotel that wasn't an issue for us. Overall our stay was really good could have been better with just the little details fix.

No wifi, 5th floor no lift! Filthy, stinky towels they would not change so we had to buy new ones. Big rooms but very little furniture. Location ok, close to old town, railway station and shopping.

Could have been a nice stay... Nothing "smart" about the place after the entry keypad. Negligent property owners who did not respond for the duration of the stay. No A/C or even a fan; expect to overheat on summer nights and if you open a window, expect mosquitos (whose friends' carcasses have been left on the walls and ceiling by previous guests). No wi-fi despite advertisement. Luggage elevator does not work and multiple storeys of stairs to get to the room.

What an awful place!! Our kids couldnt sleep because of the insanely loud music of the neighbours every night. They give loud concerts almost every night. The olace was not welcoming at all. Unfinished, old fashioned intetiot and nothing SMART about it. Wifi didnt even reach the living room. No service at all...client service never picked up the phone. Elevator broke and wasnt fixed during our entire stay. We had to carry the baby straller up all the stairs with suitcases and all. In the entrance hallway they stalled all the dirty laundry such as on the picture below. Very very noisy. Bed in living room was very uncomfortable. Terrible! How can this be on ***********????

Warning! Do Not Book! I booked this apartment, intending to receive codes to open the door to the building and another code for the apartment. At 3:30 PM, we hadn't received them, even though the check-in time was at 4:00 PM. So, I called them, and initially, they said they had no record of my booking at all. But when I provided the apartment number mentioned in the email, suddenly, they found my name and sent the codes via SMS. We headed to the building to rest after our journey. However, we couldn't enter the building as the keypad wasn't functional—it didn't make any sound or light up. We called them again to explain the situation. Their response was that they had to wait for the technicians to respond about when they could come and fix it. I explained that we were standing outside the apartment with our luggage and two small children, while it was pouring rain. We stood there for an hour, making multiple calls, and they kept saying that I had to wait for the technicians to provide an answer before they could do anything. They didn't know when that would be, meaning it could take several hours. It was extremely disappointing that they couldn't immediately open the door or send someone to let us in while waiting for their technician. Consequently, we had to quickly book another room just to have a place to stay with our children.

The apartment was double booked by the accommodation. Meaning when I tried to come in(with my code and booking confirmation) and someone else was already there. After contacting customer service(who were in touch with the accommodation) we DID NOT get ANY compensation, even trough it was not out fault(again, we had a reservation confirmation and paid and even had the code for entering the apartment)