We stayed at the hotel for 3 days (2 nights), and overall it was a very pleasant experience. We arrived quite late, but our room was already prepared. The reception staff member who assisted us (unfortunately I can’t recall her name) went the extra mile, especially considering we were traveling with a baby. She ensured the room was deep cleaned and ready for us upon arrival, which we truly appreciated. On our first night, we faced a few challenges with our baby, and when we contacted reception, Ishara responded immediately and resolved everything efficiently. His prompt assistance made a big difference to our stay. Breakfast was enjoyable, and the chef at the omelette station was particularly kind and attentive. There were also two kind ladies in the breakfast area who were always willing to assist, although I couldn’t catch their names. During our stay, Isuru helped us several times and was always professional, friendly, and approachable. Induwara was also very helpful with our luggage—he never once let us carry anything ourselves and was always ready to assist with a smile. The entire team was warm and welcoming, including the security staff member, who was a very kind person. One small suggestion would be to consider providing daily housekeeping service for guests staying more than one night, which would make the experience even better. Overall, we had a wonderful stay and will definitely return in the future.