Guest User
January 31, 2023
We had a lovely holiday due too the location of the hotel, the beach is not far and there is plenty of shops near by including a super market which was useful. Bus stops also near by and easy to get to the beautiful towns located around the area. The hotel on the other hand … we did enjoy the modern pool and bar area and my daughter loved the play area. The room was basic, shower that flooded the hole bathroom, no mugs in room to make tea or coffee just a kettle, air con that did not work, tv in the room but no English Chanel’s. Some of the staff where friendly and welcoming, it would of been nice to have been greeted with a bottle of water for the room as we arrived really late and had no access to shops and the bar was closed. When we booked we expected ALL! Inclusive when really it’s some inclusive only certain drinks are aloud and are the cheapest possible, you have to pay for ice cream, cocktails, coffees any drink that doesn’t taste cheap. Guests who are self catering seem to receive a better service and are provided with better quality drinks, you treat as though your not paying for the drinks with all inclusive when we have in fact just prepaid. You have to pay for the snack bar, all inclusive drinks stop at 10pm. The food was disgraceful, the worst all inclusive I’ve stayed at, breakfast is mainly ham and cheese, bread and tinned!! Fruit, lunch and dinner where both as bad as each other mainly pasta served at both sittings, pasta tasted old and reused, some other form of meat dish was served along side and usually looked unappetizing, salad was often reused every night as each day you could see it getting more brown. The fruit normally melon was the same it was not fresh and you could tell it had been there days. Myself and my partner found ourselves having to go out and pay for meals rather than eat in the hotel as it was just so bad, no food or drink options for children even though is listed as a family hotel. I would visit the location again but would be giving the hotel a miss as the food really lets it down, other guests I spoke to in the hotel had the same issue so it seems it’s not the sort of place you revisit unless you enjoy poor quality food.