Diana Palace Hotel Zakynthos

The food provided by the hotel even surpassed that of the local restaurants

Staff very friendly and helpful. Stathis and Anca, barstaff, are excellent. Food choices are great although hot food could be kept hotter. House wine on tap quite palatable 🙂 All areas kept clean and tidy and room service/towel/bedding change very good. A children's entertainment programme,improvements to children's play area and the addition of baby change facility would add value for those with younger children . Overall, well rated and an enjoyable family holiday. The tourist tax of €10 per room per night, cash only, is a bit steep. Although rated 4*, there is a big difference in room types/ location and some do not warrant 4* (noting thar 3* is half the cost at €5 per night)

We have just returned from a weeks holiday at the Diana Palace Hotel. Absolutely fantastic, everything, room, food, staff. Everyone was so friendly and helpful. All the staff always had a smile on their faces, and looked happy. Great location. We will be back next year. Planning starts now.

My sister and I stayed here for a week for my sisters 40th birthday. I had made a note on our booking that we were travelling for a special occasion and on arrival we had been upgraded to a junior suite with pool (fantastic room thank you). The staff are all simply amazing, Stathis and Elena a special mention, they are a credit to the hotel. We enjoyed the food and drink (the cola could be improved) and the hotel was spotlessly clean. The hotel is more aimed at adults than families which suited us for our holiday. If I had to make one recommendation for improvement it would be to increase the choice of food on the snack bar. All in all a great hotel and I would definitely return. Thanks for a great stay!

This is our 4th visit to this hotel. Check-in was straightforward this year, thanks to the lovely receptionist who checked us in. The bar staff here never disappoint and are a credit the the hotel, Stathis and Anka, who do an amazing job, we love you, you make this hotel a very special place. In the restaurant, there is always something you will find to eat, with a great selection. I have to mention Eri, the waiter, who always greets with a lovely smile in the mornings. The renovation of the pool area looks stunning now and is a great improvement. There was only one little thing that was noticeable, that the general manager would have a little go at the staff in front of guests, which maybe could have been done more in private, other than everything was perfect. Can't wait to go back later in the year.

I will start with the good about this hotel , we stayed for 1 week .Generally all staff were very pleasant and helpful . Rooms were very clean as were the bedding and lovely white towels . Most people have spoken pretty high of this hotel sadly we didn’t feel the same , on arrival to check in a young lady started to check us in and half way through she just went off to help someone else . Then we were to be shown to our room , getting there was like a faulty towers sketch , very confusing and we could have got to our room loads quicker if we had gone the straight forward way . The food at the hotel was NOT good ,cold dinner plates , Luke warm food very over cooked bacon and eggs . Selection wasn’t good either it pretty much repeated everyday this was the choices chicken thigh or wings , pork , chips , potatoes , carrots we had pork every solid day one way or another . I’ve never been in a hotel that don’t supply fresh fruit , all you could get were slices of apple or orange . We didn’t have a proper hot meal the whole of the time we were there . We were very very disappointed in this hotel the building itself is very bitty nothing flows , smoking is allowed in all outside spaces , as non smokers we couldn’t sit outside in the evening without getting smoke blown at you so we were in doors at night . We have stayed in many hotels over the years but we will not be returning to this hotel and the local area wasn’t much either. It wasn’t always easy getting somewhere to sit in May so I imagine it’ll be even worse in the height of the season . We had a lot of noise at night people shouting and running around the corridors where the bedrooms were , one night it was thumping music until 2am then slamming doors and shouting , then at 5am shouting and slamming doors again . That would of been even worse if you had children trying to sleep , very inconsiderate .