DoubleTree by Hilton Asheville Downtown

Great hotel in downtown Asheville. Clean room and comfy bed. Friendly staff.

We loved everything about the motel

Staff was extremely nice. Beautiful hotel. Only downside was small parking lot and highway noise from where our room was located.

The hotel was about .25 miles to the heart of downtown's shopping and restaurants. The property was clean and parking was easy, listed online at $17 daily but was actually $25. I was in Asheville a few weeks ago and had trouble getting a spot at a rooftop at sunset, so this time I opted to stay downtown at a hotel with a rooftop bar for a sunset view. When I checked in, I asked if I would need a reservation (on a Saturday night), and was told no. About 4:15 pm, I went to the rooftop restaurant and asked if I would need to reserve a spot for sunset, just in case, and was told no by the host, with what appeared to also be a manager standing there. I was told no. So I went downtown and as the sun was coming down, walked back to the hotel and up to the rooftop bar. I was asked if I had a reservation by the same host, and I reminded them that they told me I would not need one. The host said it was the timing, and I reminded them that I specifically asked about sunset. They then validated, that yes, they did say this. I was told that there wouldn't be seats until after dark, and that I could go to the neighboring hotel, which I would assume would be full as well. I didn't want to walk back downtown at that time, although I would have stayed down there later if I knew the rooftop wasn't an option. I ended up just going back to my room. I think that the host and/or manager should have made a reservation just in case. What would that have hurt? It would have been for 2 people.

Everything was good except the number of towels were always less when we were staying in 6person room. Parking spots were less for 20$ parking. We were 5 people to check in but received only 2 cookies and two water bottles. I think that was not always the case in double tree hotels from my experience in other double tree hotels.