Stanbrook Abbey Hotel, Worcester

Stayed at Stanbrook Abbey for one night - one of the best sleeps I have had for a while! Dinner was lovely, very relaxing and food was delicious, and we got a nice birthday plate for my partner - thank you! Breakfast was also delicious, and make sure you explore the whole hotel, they have a games room which we really enjoyed before dinner. Thank you all for a great stay.

We just had our wedding at Stanbrook Abbey in June and honestly we had the time of our life - from our very first encounterrr being shown round the stunning hotel 18months ago to our perfect day that went without a Hitch! Nothing has ever been too much trouble, Liza looked after us in the lead up to the wedding and honestly I don’t think I’ve ever been treated with more respect in my life! She was all over everything happy to answer any questions I had even if they were silly and a year earlier than they needed to be asked or worried about she was just incredible, then on the wedding day we had Clyde as our event manager and he was honestly the best he’d appear out of nowhere exactly when you needed him as if he just had a sense you needed something - to the main wedding party he was attentive, kept us and our day on track, helpful, and so fun - to our average guest they didn’t even know he was there he blended in so well - he ran our day perfectly and was our favourite person on the day ever! In terms of the food in the lead up to the wedding we had quite afew meals at Stanbrook and we have never once had a bad meal and our wedding menu was nothing short of exceptional! the staff were incredible every single one was respectful, gave amazing service and played a key role in making our day go without a hitch, the venue speaks for itself it’s gorgeous and every single one of our guests has since said it’s the best wedding venue they have ever ever been to. I haven’t had a single negative experience and I’m not doing this review with rose tinted glasses on because I’m so happy I’ve just had my wedding - I say with all sincerity NOTHING WENT WRONG THE WHOLE WEEKEND WAS PERFECT SMOOTH SAILING and the wedding went without a single issue!! Thankyou Stanbrook Abbey and the biggest thankyou Liza and Clyde.

We recenty stayed at Stanbrook Abbey Hotel for seven days. We booked the Cardinal Suite and it was well worth it. Situated on the to p floor overlooking the hotel front and with its own very large balcony the accomodation was large and extremely well equiped. With its six seater table we choose to take our meals in the suite and room service was always on time and well presented. As a disabled guest this facility was welcome. The hotel staff were most efficient at looking after us and meeting our requirements and expectations for seven days, not easy at the best of times! Situated in large grounds with plenty of parking space the hotel hosts weddings and school proms etc in accomodation which does not interfere with hotel guests. This is a delighful hotel ideally positioned for visits to the Cotswolds, the Mmalverns, there is plenty to see or do. there is even plenty to see in the hotel itself being once an Abbey and Convent. Well worth a visit

This stay was for one night visiting family, we had a very warm welcome and a nice surprise of a room upgrade, the Abbey is a hive of knuck and crannies every turn was bathed in history, our room was comfortable well equipped with complementary drinks and added bonus of air conditioning, in the evening we had a bar meals and drinks that were well cooked and presented, the morning we had the full English breakfast that was plentiful well presented, I can't finish without mentioning the staff only to say they are some of the best I have encountered in my trips away, always a smile and professional.

My friends and I visited Stanbrook Abbey recently, for 'coffee and a catch up'. I had never been before and so was particularly looking forward to going. The weather was beautiful and we sat outside on the terrace. When the waitress came out to us, first impressions were not promising. The waitress was quite sullen and abrupt when we asked about the choice of cakes on offer and as there was only one cake available and no option to have any type of pastry, we just ordered our hot drinks. The reply from the waitress was, "so you don't want any cake now then?" Our hot drinks came out and even though we had also asked for a jug of tap water, a member of our party had to go in and remind them that we had also asked for water. We were sat outside on the terrace for about 2 hours and at no point did the waitress come back out to us. When it came to paying the bill, the waitress rang up the final amount and we asked if we could all pay separately. We were told that "we don't give change". Two of us had the correct change, my friend had a £10 note and so used the coins we had put on the counter to sort out her own change. At this stage I actually saw the waitress roll her eyes. The last person in our group asked if it was easier if she just paid the whole amount on her card and then take the cash from the counter top. "Not really" was the response. Before we left, my friend kindly asked the waitress if she was feeling ok, as we felt let down by the service we had experienced. We explained that we had felt an inconvenience, that she had not been very friendly and that we had been left very disappointed. Each point we mentioned, she came back with an answer. It was extremely uncomfortable and was witnessed by another member of staff. We remained calm and were merely giving feedback to how our experience had made us feel. What we really needed to hear at that moment, was "I'm sorry if you have been made to feel like that today"