Guest User
August 19, 2025
The room was incredibly small and dated, with outdated furnishings. The water flow for washing and bathing was minimal, and the floor drain was clogged, making it difficult for water to drain. It's not suitable for families. Breakfast wasn't a buffet; each person was served a portion, which was unpalatable. Before check-in, they said children were welcome, but upon check-in, they were told they must be under 6, which wasn't clearly stated. They then forced us to pay a child's fee of over $80 per night. The problem was, even after adding the extra child-friendly service and amenities, they weren't provided. Even after I emphasized the need for an extra child's, none were delivered. Most frustratingly, there was only one complimentary bottle of mineral water; everything else had to be paid for! The staff were all men, so if you're a woman traveling alone or without a male companion, avoid this place. It's also far from the tourist attractions. The only upside is that it's right on the banks of the Nile, allowing for sunset and sunrise viewing. However, the restaurant wasn't very good, and there was no chance to watch the sunset while dining.
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