Guest User
January 10, 2024
The location and facilities of the hotel are good. It should be a good location for watching fireworks. It is very close to the beach and commercial street within walking distance. I thought it would be a perfect travel experience, but I experienced a very disappointing surprise when dining. We booked dinner and the check-in guide was written in Chinese in the large bathhouse. You can wear the yukata provided by the hotel in the restaurant on the 6th floor. The staff who led the check-in also introduced that the white yukata can only be worn in the room, and the black one can be worn in the public area. In the spirit of Following the principle of doing as Romans do when in town, I put on the hotel's yukata before going to the restaurant, but when I arrived at the door of the restaurant, I was told that I was not allowed to enter. I went back to the room angrily and changed into my own clothes before entering the restaurant, but I lost the interest as before. I took the restaurant guide provided by the hotel. The waiter said he was sorry and would report it to the hotel to revise the guidelines. No one from the hotel even expressed the slightest apology for the confusion their mistake caused to us until departure - I can only say that I deeply regret the service of this hotel.
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