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Crowne Plaza Auckland

128 Albert Street,PO Box 6841, Auckland, 1010, New Zealand151 m from downtownShow on map

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Hotel Reviews


Located in the city centre

384 reviews

Most Popular Amenities

Wi-Fi in designated areas




Non-smoking floor

Hotel Location

  • Auckland International Airport26.82 km
  • Auckland Train and Bus Terminal890 m
  • Britomart Station1000 m
  • Auckland City Center30 m

Hotel Description

  • Opened: 2001
  • Renovated: 2009
  • Number of Rooms: 352
Whether you are planning to stay in Auckland for a couple of days or a week, Crowne Plaza Auckland provides the perfect base to explore the city’s hot spots, just 20 minutes from Auckland International Airport. From the moment you walk into our hotel lobby, feel welcomed by our hotel staff and dazzling chandelier. We will be your home away from home providing you with everything you need for a comfortable stay and restful night’s sleep. We have slippers and a kettle with a selection of teas and coffee in every room, plus complimentary bottled water in our Deluxe, Club and Suite rooms. Enjoy an extensive buffet breakfast in Aria Restaurant and Bar, featuring a live egg cooking station. The restaurant is also open for lunch and dinner. Step outside the hotel doors and discover the charm of the City of Sails right on our doorstep. Feel immersed in the heart of the city’s vibrant arts and theatre district, premier shopping and exceptional dining establishments. Stroll one street over you will find SkyCity, home to Auckland’s iconic Sky Tower and the SkyCity Casino. Queen street is one-minute walk away, where you can shop ‘til you drop at international high-end stores such as Louis Viton, Gucci, Parada, as well as many New Zealand designer boutiques. You will be spoilt for choice when it comes to nearby dining, with the Dragon Boat Chinese Restaurant, Elliott Stables food hall and many award-winning celebrity chef restaurants only a few minutes away. Stay connected with family and friends with free Wi-Fi in all hotel areas. Bliss Spa Reflexology is located just across the hotel lobby, where hotel guests receive a 20% discount on treatments one hour and over. Whether you are wanting to venture to the black sand surf beaches, taste exceptional New Zealand wine on Waiheke Island or climb up one of Auckland’s many volcanoes for rewarding panoramic city views, our friendly and knowledgeable Concierge will be there to help put you in the right direction. Crowne Plaza Auckland accept China Union Pay.

Services & Amenities

    • Wi-Fi in designated areasFree
    Transportation Services
    • Car rental
    • Public transport tickets
    Front Desk Services
    • Bellmen
    • Luggage storageFree
    • Front desk safe
    • Duty manager
    • Taxi booking
    • Concierge service
    • Attraction ticket counter
    • Wake-up call
    • Credit cards accepted
    • Locker
    • Front desk (24 hours)
    • Doorman
    • Tourist mapFree
    • Pay once for all purchases at check out
    • Private check-in/checkout
    Food & Drink
    • Restaurant
    • Café
    • Room service
    • Children's meals
    • Bar
    • Heating
    • Elevator
    • Executive floor
    • Executive lounge
    • Lobby bar
    • Audio System & Speakers
    • Designated Smoking Area
    • Accessible rooms
    • Newspaper in lobbyFree
    • Non-smoking public areas
    • All rooms non-smoking
    • Non-smoking floor
    • CCTV in public areas
    • Security alarm
    • Smoke alarm
    Business Services
    • Meeting rooms
    • Business servicesFree
    • Multimedia system
    • Fax/copying service
    • Multi-function room
    • Multilingual staff
    • Wedding service
    • Dry cleaning
    • Cleaning supplies
    • Security staff
    Cleaning Services
    • Laundry room
    • Cleaning equipment
    • Room Cleaned: Daily
    • Towels replaced: Daily
    • Toothbrush Set replaced: Daily
    • Bedsheet changed: Daily
    • Room Cleaned: Per stay
    • Towels replaced: Per stay
    • Toothbrush Set replaced: Per stay
    • Bedsheet changed: Per stay
    • Tumble dryer
    • Laundry service
    Public Area
    • Lobby seating area
    • First aid room
    Health & Wellness
    • Gym
    • Sauna
    Additional Facilities
    • Fire alarm
    • Security system
    • Fire extinguisher
    • First aid kit
    • Iron/clothes steamer
    • Laundry rack
    • Ventilation system

    Need to Know

    Important City Info
    Guests aged under 18 cannot stay at the hotel alone. Specific policies may vary by hotel and room type.

    Hotel Policy

    Check-in and Check-out
    • Check-in from 15:00
    • Check-out before 11:00
    Children and Extra Beds

    Children are welcome at this hotel.

  • Using Existing Beds
  • For each room, 1 child 11 years old and under can use existing beds.

    • Children 11 years old and under
      BreakfastNot included
  • Extra bed:
  • Max. 1 extra bed and 1 crib per room.

    • Children 2 years old and under
      BreakfastNot included
    • Children 11 years old and under
      BreakfastNot included
      FeeNZD65.00 (approx. AU$60.12) per person per night
  • Notes
  • Child and extra bed policies vary by room, each room rate is for a specific number of guests. Additional fees may be charged for accompanying children and additional guests. For details, please confirm with the hotel.

      • Breakfast TypeChinese
      • MenuBuffet
      • FeeNZD34.00 (Approximately AU$31.45) /person
      • Reservation unavailable: public parking is available on site (additional charge), NZD26.00 (approx. AU$24.05) per day.
      • Car charging facilities available.


      No pets allowed.

      Paying at the Hotel

      The following payment methods are accepted by the hotel:

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