• 1 night
  • 1 Room, 1 Adult, 0 Children

HomeHotelsAuckland HotelsGrand Mercure Auckland
OverviewRoomsHotel DescriptionServices & AmenitiesNeed to KnowPoliciesMap

Select room

Grand Mercure Auckland

Renovated in 2018
8 Customs Street East, Auckland, 1001, New Zealand553 m from downtownShow on map

Select room
See all 156 photos

Hotel Reviews

4.3/5Excellent

Great service

Translate

27 reviews

Most Popular Amenities

Wi-Fi in designated areas

Airport Shuttle Service

Restaurant

Café

Bar

Hotel Location

  • Auckland International Airport28.55 km
  • Auckland Train and Bus Terminal170 m
  • Britomart Station180 m
  • Auckland City Center840 m

    Hotel Description

    • Opened: 1994
    • Renovated: 2018
    • Number of Rooms: 189
    Located in the heart of the Auckland waterfront district and surrounded by designer boutiques and award winning restaurants of Britomart, Grand Mercure Auckland embraces all of these elements to tell the story of our uniquely diverse city. Our stories can be experienced from in room amenities through to iconic pacific art and dining menus. With 207 guest rooms, a dedicated conference floor and lifestyle spaces, Grand Mercure welcomes every traveller to explore the intimate ethnic mosaic of Auckland.

    Services & Amenities

        Restaurant
        Café
        Bar
        Gym
        Meeting rooms
    Internet
    • Wi-Fi in designated areas
    Transportation Services
    • Airport Shuttle Service(Additional fee)
    • Bicycle rental
    Front Desk Services
    • Bellmen
    • Luggage storage
    • Front desk safe
    • Valet parking
    • Duty manager (24 hours)
    • Concierge service
    • Wake-up call
    • Credit cards accepted
    • Express check-in/checkout
    • Currency exchange
    • Front desk (24 hours)
    • Doorman
    • Private check-in/checkout
    Food & Drink
    • Restaurant
    • Café
    • Room service
    • Bar
    General
    • Heating
    • Elevator
    • Accessible rooms
    • Newspaper in lobbyFree
    • Non-smoking public areas
    • CCTV in public areas
    Business Services
    • Meeting rooms
    • Business center
    • Fax/copying service
    • Multi-function room
    Other
    • Laundry service (off-site)
    • Butler service
    • Multilingual staff
    • Dry cleaning
    Cleaning Services
    • Laundry room
    • Ironing service
    • Laundry service
    Activities
    • Beach
    Health & Wellness
    • Gym
    • Yoga classes
    Kid's Facilities
    • Childcare Service
    Public Area
    • Lobby seating area
    • Library
    Additional Facilities
    • Fire extinguisher

    Need to Know

    Important City Info
    Guests aged under 18 cannot stay at the hotel alone. Specific policies may vary by hotel and room type.
    Hotel Notes
    Please be advised the reception of the hotel is not a 24 hr reception. Please provide your estimated arrival time so the hotel manager can provide you an instruction for after hour check-in.

    Hotel Policy

    Check-in and Check-out
    • Check-in from 14:00
    • Check-out before 11:00
    Children and Extra Beds

    Children are welcome at this hotel.

  • Using Existing Beds
  • For each room, a maximum of 3 children 15 years old and under can use existing beds.

    • Children 15 years old and under
      FeeFree
  • Extra bed:
  • Extra beds cannot be added

    Cribs cannot be added

    • Notes
    • Max. guests per room: 4.

        Breakfast
        • MenuBuffet
        • FeeNZD35.00 (Approximately AU$32.59) /person
        Parking
        • Reservation unavailable: private parking is available at location nearby (additional charge), NZD45.00 (approx. AU$41.91) per day.

        Pets

        No pets allowed.

        Paying at the Hotel

        The following payment methods are accepted by the hotel:

        Haven't found the right hotel yet?

        24/7 Customer Support

        We're here to help whenever you need us

        Over 400 Million Members

        4-star rating on Trustpilot

        Book Worry-free

        Thousands of hotels can be cancelled for free with our Flight and Hotel Guarantee.Learn More

        Secure Payment

        Payments are secured using the latest industry standards