I would NOT RECOMMEND staying at this hotel, and here's why:
Firstly, the hotel is ******* . Few unsettling experiences by my friends. They are having consistent bad dreams and encountering strange things in the toilets and living rooms. It definitely creates an uncomfortable atmosphere.
Secondly, the hotel's cleaning service is not up to par. They only clean your room if you specifically request it the day before. If you forget and inform them in the morning, they simply won't send anyone to clean. I strongly suggest that the hotel inform guests about this policy during check-in to avoid any misunderstandings.
Lastly, the hotel has a very strict check-out policy at 10am. Even if you have a valid reason like having an upset stomach or any other unexpected situation, they won't show any sympathy and will charge your credit card WITHOUT your PERMISSION. It's quite frustrating to discover these charges on your credit card bill, and despite trip.com's attempts to intervene, the hotel refuses to refund a single cent.
Based on these experiences, I believe it's best to avoid this hotel if you want to have a pleasant and hassle-free holiday. It's better to choose a different option to ensure a more enjoyable stay.