Grand Millennium Auckland

Absolutely amazing place! The room was cosy, the bathroom was pristine, nothing not to like! We enjoyed our stay immensely

Hotel with a central location. Breakfast left a lot to be desired. Check-in was not informative at all. The staff seem to know very little about the meaning of hospitality, especially at the reception and in the restaurant. The restaurant staff at breakfast were poorly qualified or interns, and the supervision made no effort to help. There was a concierge, but they were never available when needed. The business center had a broken printer, and the swimming pool looked more like a public pool than a relaxing area, with an unpleasant atmosphere. In my opinion, the hotel does not reflect a 5-star standard. The room was cleaned just the day before my departure, even with the “Please clean my room” sign on. A disappointing and expensive stay.

for a 5 star hotel it was a little lacking in amenities. room was quite nice and spacious. shower pressure was rather lacking too

Room is clean and spacious. Location is convenient and a street away from the city crowd. Hotel has been refurbished and appeared new. Breakfast is the same everyday. While the food is fresh, it may be more exciting if there is some variation of menu. We are caught in two fire alarms on Mon and Wed morning which require us to evacuate. While things were back to normal after clearance is given, the source of triggers ought to be addressed to prevent unnecessary inconveniences.

Quite a bit far from the harbour side where all the restaurants are located. Friendly personnel. Overall clean and business like hotel. A bit outdated though