Aiden by Best Western @ Austin City Hotel
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Aiden by Best Western @ Austin City Hotel

Find Aiden by Best Western @ Austin City Hotel - a 4−star hotel renowned in Austin. Highly rated at 8.5/10 (from 112 reviews), it offers exceptional quality, with prices starting from AU$ 175.

Check in & Check out

From 16:00 until 11:00

Nearby Attraction

Heritage Oaks Neighborhood Park: 0.43km from the hotel

Faith Presbyterian Church: 0.13km from the hotel

SPORTSKIND - Austin: 0.34km from the hotel

Aiden by Best Western @ Austin City Hotel

Renovated in 2025
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We Price Match
Highlights
Jacuzzi
Delicious breakfast
Lounge
Suite
Ideal location
+5 more
Amenities
All amenities
Property Description
Show more
Such a lovely place to stay! The pool is great. Would love to come back)
Surroundings
Airport: Austin-Bergstrom International Airport
(15.4km)
Train: Austin Station
(6.1km)
Landmarks: Faith Presbyterian Church
(130m)
Landmarks: SPORTSKIND - Austin
(340m)
Landmarks: Heritage Oaks Neighborhood Park
(430m)
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4

Mobility Accessible Two Double Suite with Roll in Shower

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Microwave
Private toilet
Room Details
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4

Mobility Accessible King Room with Roll in Shower

1 King bed
Has window
Free Wi-Fi
Non-smoking
Daily housekeeping
Cable channels
Wi-Fi in room
Room Details
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7

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 King bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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4

1 King Bed, Non-Smoking, Courtyard View, Work Desk, Microwave and Refrigerator, Wi-Fi

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Microwave
Daily housekeeping
Desk
Room Details
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4

Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave

1 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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4

King Suite

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Towels
Microwave
Daily housekeeping
Room Details
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4

King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Towels
Microwave
Daily housekeeping
Room Details
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4

Queen Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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5

Two Double Room with Courtyard View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Towels
Microwave
Daily housekeeping
Room Details
Check Availability
5

Two Double Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Towels
Microwave
Daily housekeeping
Room Details
Check Availability
4

Mobility Accessible King Room with Bathtub

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Microwave
Daily housekeeping
Desk
Room Details
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Average for similar properties in Austin
Y‍e‍s‍ ‍m‍y‍ ‍f‍r‍i‍e‍n‍d‍!
March 15, 2026
The stay was soso, they can improve the customer experience, the location of the hotel it's ok. It's a good option.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 10, 2025
The staff were nice enough, but ufortunately I arrived on a day where they were really behind on room cleaning. I called ahead and they said they would likely have a room available early, despite them knowing they were behind on cleaning. I arrived at 2 (check in is at 4). They said something would come available in about an hour and they would call when it was, I was hanging out on the property anyway, but I watched other people in king rooms also get checked in one by one, and they apologized over and over again when I asked about it. They kept saying “oh, those people took the last clean king room” They kept saying 5-10 minutes, but ultimately I wasn’t checked in until about 5:05pm. I was pretty disappointed, and said as much - asked if there was anything they could do to make up for it, but they said there was nothing they could do. I didn’t make a huge stink about it, to add insult to injury, I had booked so far in advance apparently a new tax that Texas had been imposed, and wasn’t on my bill, so they told me they had to add an additional charge after having waited an hour after their check-in and two hours from when they said they could probably get me in a room, so it just kind of left a bad taste in my mouth. That same night an alarm went off in the hallway at 4 AM waking everybody up, which is nobody’s fault but just another unfortunate thing to have happen. I was there for a business trip and I stayed four nights, I definitely don’t think I will stay again, but it wasn’t the worst either. A lot of the unfortunate events were just random, I hope. But I didn’t love it enough to recommend it to anyone.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 30, 2025
Such a lovely place to stay! The pool is great. Would love to come back)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 5, 2024
Very happy with this hotel. A convenient location to get to the Moody Center in a short time frame, amongst other spots we planned on going too.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 24, 2024
Very clean only 10 mins away from airport Very friendly staff
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 25, 2025
All good.
H‍e‍b‍e‍r‍ ‍B‍e‍r‍n‍a‍l
March 15, 2024
Good hotel overall
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 29, 2025
Parking is free, and there's a large parking lot. It's very close to the University of Texas at Austin and the Texas State Capitol area. Breakfast is served in the restaurant on the first floor; it's a typical American breakfast, nothing special but filling. The downsides are that the window air conditioner is too noisy and the shower water pressure is weak. I booked another night because I was too lazy to change, and the front desk staff were quite patient; they refunded my deposit for the previous night quickly. There's a sushi restaurant on the first floor with a large bumblebee statue at the entrance.
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A‍C‍C‍U‍E‍I‍L
April 20, 2024
Very bad experience. Check-in time is 4pm, which is quite late. At 1:30am, someone swiped the card at the door, but couldn't open the door. After communicating through the door, the front desk downstairs gave them the door card of this room number. They found someone in the room, apologized, and went downstairs. Twenty minutes later, close to 2am, the hotel service staff called to confirm my name, and then said that they had made a mistake in the room but now it has been dealt with. But after that, I woke up completely and it took a long time for me to fall asleep again. This incident seriously disturbed our sleep. When I checked out the next day, I asked the front desk about this matter. The male waiter at the front desk apologized perfunctorily, which made people feel indifferent. In addition, the breakfast is very average, nothing delicious. The water from the shower in the room is thin, the water volume is small, and the bathroom facilities are old and small.
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Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and cot policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours [Mon - Fri] 07:00-09:00 Open [Sat - Sun] 08:00-10:00 Open
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$ 50.00 (approx. AU$ 70.63) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Renovated: 2025
  • Number of Rooms: 149
Phone:+1-512-4440561
Email:stay@austincityhotel.com
Welcome to boutique-coolness. Authentic. Unscripted. Engaging. Down-to-earth with a quick wit and ready smile, Aiden embodies the eclectic spirit of the 78704 neighborhood – a welcoming host of local flair and new adventures close to Lady Bird Lake (South-Central Waterfront), South Congress, Rainey Street, 6th Street, Austin Convention Center, St. Edwards University, UT, State Capitol and Zilker Park. We are #KeepinItAustin and WEIRD in the live music capital of the world! Enjoy a casual, boutique-style experience with well-designed comfort and charm that draws in guests and locals alike. Dip in the serene garden pool hot tub surrounded by lush landscaping and soothing sounds of the waterfall. On premises bar restaurant. Complimentary HOT Breakfast Google Fiber powered Wi-Fi. Always intriguing, Aiden provides the necessities for today’s connected business traveler and engaged tourist, offering modern sensibilities and #BeYourSelfie moments for a one-of-a-kind social experience.

You might be wondering

What is the cancellation policy for Aiden by Best Western @ Austin City Hotel?

The cancellation policy for Aiden by Best Western @ Austin City Hotel varies depending on the type of room and booking conditions.

How much does it cost at Aiden by Best Western @ Austin City Hotel?

Prices at Aiden by Best Western @ Austin City Hotel change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does Aiden by Best Western @ Austin City Hotel have airport transfer services?

No, Aiden by Best Western @ Austin City Hotel doesn't offer airport transfer services.

What are Aiden by Best Western @ Austin City Hotel nearby landmarks?

Nearby attractions to Aiden by Best Western @ Austin City Hotel include Faith Presbyterian Church, only 130m from your search (straight-line distance) away.

Does Aiden by Best Western @ Austin City Hotel provide a pool?

Yes, Aiden by Best Western @ Austin City Hotel has a swimming pool for guests.

What are check-in & check-out time at Aiden by Best Western @ Austin City Hotel?

Check-in at Aiden by Best Western @ Austin City Hotel starts from 16:00, and the standard check-out time is by 11:00.

Are pets welcome at Aiden by Best Western @ Austin City Hotel?

Yes, pets are typically allowed at Aiden by Best Western @ Austin City Hotel, but it's always best to call ahead to confirm.

About This Property

Nearest AirportAustin-Bergstrom International Airport
Distance to Airport15.43KM
Nearest Train StationAustin Station
Distance to Train Station6.05KM
Average Price FromAUD250
Hotel Star Rating4