Heywood Hotel

My husband and I had a wonderful stay at the Heywood last week. The facilities were the near perfect boutique feel - home-like with great personalized service. Mason, Erin and Ian made us feel so dang welcome and comfortable. They have numerous suggestions for restaurants and activities. They made it hard to leave! The architecture is way cool and upstairs outdoor patio deck is a great space for when friends come over. Everything flows. Our room was upstairs with a private outdoor patio space, a super huge soaking tub with a skylight and extremely comfortable bed. Most importantly they have a robust Cuisinart coffee maker with their own coffee blend and all the trappings for no extra charge. The community kitchenette is a fabulous amenity. They were very generous with a freebie basket full of goodies and even had a cool Eclipse tote bag as a gift since we were in town for the event. All in all a superb value and terrific time.

Everything about our stay at Heywood Hotel exceeded our expectations. We travel to Austin a minimum of 2-3x/year to watch our daughter compete in regattas at Lady Bird Lake. Usually, we stay at a major chain's flagship hotel downtown, where we are automatically upgraded, etc. However, tired of paying $65/night for parking and lack of customer service. So, we started looking for something more intimate east of 35 and within walking distance of the lake. Stumbled upon Hotel Heywood and will definitely be back. The personalized service was exceptional. Completed a pre-visit questionnaire ahead of our visit and room was stocked with our preferences (e.g., tea over coffee, Zilker beers, down-free pillows). Room was exceptionally clean and well-appointed. Knowingly booked the smallest room (Queen Bee) as we waited until the last minute. Room was still the perfect size for two. The weather was beautiful, so we fully enjoyed the communal outdoor space rather than lingering in our room. Convenient location within walking distance of Lady Bird Lake and tons of amazing restaurant options (e.g., Launderette, la Barbecue, Apt 115).

Comfortable room stacked with beverages and munchies which was a nice welcome. We were in room number 4 on the 2nd floor. The private patio space was like having another room. The common patio space was also welcoming with cushioned chairs, tables and shade covering. The neighborhood is East Austin and there were plenty of places to eat and drink if you didn’t have a car. We were there for two nights and at the time we were the only guest there in this 7 room boutique hotel. I would definitely stay here again.

Back to Austin, TX for a second year in a row, and much as we love the city, the Heywood Hotel was a key figure in our decision to return a second year in a row. Truly one of the most unique and special hotel experiences available. This is a beautifully restored boutique hotel, and the design is comfortable and clever. Each room has a unique flair. Great location in the East Austin area, but conveniently close to downtown, shopping at S. Congress, and LOTS of great food & music venues. But what really makes the Heywood stand apart is the exceptional level of service and hospitality. We've stayed in some of the top hotels in the country, but never received the level of care and personal attention we get from this group. Cara, Erin, Jayde and Ian all went the extra mile to make sure we were happy & comfortable, as well as helping with ideas for planning a day/evening out, directions, food options, etc. A few days prior to arrival, we received an email with a questionnaire to complete with a 'wish-list' of items we would like to have. Not only were these requests met, we were given a wonderful welcome basket with t-shirts, snacks, magazines, etc. The rooms are kept immaculately clean and beds are very comfortable. We are talking about a return trip to Austin, and will most definitely be back!

We were there for a family wedding and filled all the rooms. Cara, Erin, Jade and their team were fantastic and couldn't have been more accommodating. The rooms were spotless. Highly recommended. C & S

A wonderful little boutique hotel. Not far from downtown and near (walking distance from) a few spots we wanted to visit. Clean, modern rooms. Nice common areas and amenities. And Ian and Erin were VERY helpful during our pre-registration and check-in and during our stay! We will definitely stay here the next time we visit Austin!

We stayed for two nights. The king patio room is spacious and comfortable. The bath tub is a very nice feature with a skylight. If you want a romantic room, this is it. There’s a small but intimate patio for two right outside the door with a privacy gate. The staff was amazing and immediately contacted us prior to our stay to see if we needed anything to make our stay more comfortable. Jayde was an amazing hostess and went above and beyond our expectations.we will definitely return to this beautiful boutique hotel in the near future. I highly recommend it.

Everything at this boutique hotel was great! From the front desk staff, the room, the amenities, the ambience. I can’t say anything went wrong. Everything I was interested in was within close distance. Staff was super friendly and helpful. Made recommendations for dinner and reservations at Intero Italian for a birthday dinner, which was acknowledged several times during the stay.

The Heywood was truly my home-away-from home for 6 nights! I visited Austin by myself to complete 1 of 4 clinical residencies at a local university, and by the time I left, I was so attached to the property (and my Queen Balcony room specifically) that I became wistful at the idea of leaving! LOCATION: The Heywood is located in the hip, eclectic, lushly green neighborhood of East Cesar Chavez, which is wonderfully devoid of the high-rise buildings (and congestion) you'll find in the city center West of the freeway. East Cesar Chavez is packed with unique, delicious places to eat (La Barbecue, Canje, and Joe's Bakery, just to name a few), and the blocks surrounding the Heywood are suburban and residential, adding to the homey feeling you get while staying here. The Heywood is a 3-minute drive from Whole Foods on 5th street, so you can stock up on breakfast food and snacks for your stay. HOSPITALITY: Will and Erin hosted the property during my stay, and both of them were so welcoming, helpful, accommodating, and offered much-appreciated recommendations for local activities and under-the-radar food spots to check out. I feel that Will and Erin struck just the right balance of professionalism and helpfulness, while allowing me my privacy and solitude. While I didn't run into the housekeepers since I was gone from 8am-5pm, they were thorough and thoughtful. My room was spotlessly clean every day when I got home, down to the ridges of my coffee machine! The Heywood has a kitchenette-type area inside the main building (about 20 feet from my door), where there is filtered hot and cold water on tap, a microwave, and stacks of coffee cups, clean bowls, plates, cutlery, and napkins, among other things. On my first morning, I took a bowl to my room for my yogurt and fruit for breakfast. The housekeepers took notice, and from that point on, placed a new clean bowl and spoon above my mini fridge every day when they came into clean. It is small, thoughtful touches like this that make you feel at home, and I appreciated it so much. CREATURE COMFORTS: I entered my room to find an awesome welcome basket containing various snacks from local vendors, coupons for local businesses, organic energy drinks, chocolate bark, etc. plus a thoughtful handwritten note from the staff welcoming me to Austin. My room was outfitted with a coffee machine, fresh ground coffee and all accoutrements, mini fridge stocked with local beers, a high-end air purifier, and an EXCELLENT and versatile air conditioning unit, which is much appreciated with Austin's weather in June. One unexpected and neat discovery was the white noise machine that Heywood provided; I had never used one before, and it was a total gamechanger for falling asleep fast, and staying asleep! The Heywood also provides each guest their own designated parking spot, free of charge, which is so valuable in the age of giant corporate hotels that charge an arm and a leg for that convenience. The parking spots are just do