Name: Al Habtoor Grand Resort, Autograph Collection By Marriott
Address: Dubai, United Arab Emirates
Rating: 8.7

United Kingdom

London

United States

Atlanta

United Arab Emirates

Dubai

Türkiye

Istanbul

Chicago

Spokane

We had such an outstanding stay here for my birthday. Our experience started at reception the staff were so helpful, we arrived early before the check in time, this wasn’t an issue and were shown to an upgraded room. 
This hotel has so much history and wonderful architecture it’s a must to visit especially if you also like trains.  We can’t wait to return for our next visit. Thank you for such a memorable time.

While waiting for the airport pickup after checking out, the female reception approached me asking for payment for service charge. When I told her that I would complain to Trip.com for this extra charge, she said it was their discretion to charge this additional charge to the guests or not (what?) and I had the option not to pay. And I told her that I chose not to pay.

I am not sure what it is. But I felt something not right.

From the start until I left, I never felt welcome at this hotel. I will not stay at this hotel again.

As we arrived staff greeted us, and were very helpful. Check in was easy.
Room was very clean, very comfortable beds, coffee machine and everything we needed, including soft robes.
Pool was nice a little cold but the hot tub was very warm so very much enjoyed. Again all areas were very clean and comfortable.
Breakfast was OK, some bits were alittle cold, but the chef cooked me poached eggs to perfection, and was a good range of cereals, pastries.
All in all a very good stay and hope to go back 
Thank you Montcalm East 🙂

Very nice stay at the Bankside hotel though not without some difficulties. We had asked for a quiet room but were placed right next to the lift lobby and opposite the water dispenser, and with hard floors throughout the lift lobby and entrance area of the rooms this meant a LOT of noise coming in the room at all hours. In fairness, the front desk tried to find an alternative but it was not what we were looking for so we opted to stay where we were and made the best of it. 

Aside from this everything else about the stay was great, a really lovely modern hotel with very friendly and fun staff, great breakfast (though not cheap) and good location on the South Bank. 

We would definitely stay here again (though ask not to be in this room location). 

Special mention to breakfast staff who helped get extra fruit for our toddler and concierge who gave him Christmas gifts from the tree... lovely touches.

The room is not big, and there is a bus stop at the door, but when we go out, we still need UBER or the subway. It takes about 20 minutes to walk to the subway station. There is a supermarket nearby. You can buy something in the supermarket a day in advance for breakfast. Because I used the car on my first day out, I put my subway card in another coat pocket. When I went back in the evening, the subway card in my pocket was gone. After I contacted the front desk, the result was as expected. So it feels a little bad.

The room as a whole is still very comfortable. When I went there, there were construction projects around the road, and there were not many restaurants and convenience stores. But the overall still quite like this hotel, especially the courtyard at the door.

The bed was very comfortable and the front desk service was good.

It was a really great stay. Grace and Mihail were very accommodating and the service was excellent. The location of the hotel is recommended as it is very central.

Very nice newer hotel. Service was ok. Security arrived quickly to reset the safe, though the maintenance staff couldn't fix my dripping shower faucet. They showed up right away, misdiagnosed the problem and said it would stop over time. It didn't. When I notified the front desk the next morning, they assured me that maintenance would be there to fix it. They never showed up again. Three days of hearing a dripping shower faucet...
Oh yeah, and don't get a room on the second floor near the fitness center. Gyms bros too weak to properly put down dumbbells. *****s letting them drop and thus rattling everything on the floor at all hours of the day and night.

Nice hotel apartment, across from Civic Center station with underground parking. Very good service from front desk staff. A lovely space with coloring area in the lobby, restaurant are precursor to the apartment: full kitchen, living room, dining area, two tvs, balcony and bedroom, kind of classic Marriott style. But unlike Marriott there were no extra towels, bathrobes, slippers or toiletries beyond soap and shower cap. 

The restaurant hours on the key are incorrect. The restaurant closes at 930pm although front desk said only the kitchen closes at 945pm. Anyway the mix up led to none of our interactions with the reticent restaurant's staff for room service. The restaurant takes a daily siesta too, though the key says weekends only. The 12 doesn't let Door Dash come to the apartment, only the lobby. However, 12 Staff will deliver if anyone's available; otherwise you have to go to the lobby.  

All in all, it was a very pleasant stay.

Brand new hotel.
Recently renovated. Walking distance both from Arena and from.Sradium

The hotel facilities are perfect and clean, except for the order details that need to be marked with breakfast (including breakfast: 20 USD for breakfast), everything else is very good👍

I looked for a hotel not large with many rooms and in a good location. This was perfect, great location, friendly staff and to top it off they have their own American style sports bar within the hotel. 
It’s an easy few minutes walk to the mall, has a small supermarket within.
The pool is heated as we came in January/Febuary but still a great temperature to sit by. Yogesh served us, he’s very nice.
If you want a more personal hotel this is the one.

The staff are helpful. The service that I received from the hotel is great. The location is average to me. It takes at least 20 minutes to walk to the metro station, which, compared to my previous travel to other countries, it is not as convenient. However, compared to other hotels with this price in this area, this hotel provided a walkable distance to the metro station. About 5 minutes walk, you can see the Burj Khalifa. If you are travelling around Dubai, this location is fine. The hotel stated open in 2024, however, this is because they have been sold by the previous owner in 2024, so to be honest, the design of the room and the amenities is not as good status as I thought. The bathtub area is opened, which may not be a good choice for someone who needs more privacy. There is only one socket next to the bed, which may not as convenient.

Huge thank you to the Team at Lapita, our go to home away from home! Thank you Stanley, Tara, Sanoj, Zain, Ojo, Pooh, Chathi and all who made us feel welcome. I cannot stress how wonderful the staff are at this hotel, they make you feel like you are part of their Lapita family. I encourage anyone and everyone to go and experience the hospitality of Lapita at least once!

Helped to arrange the room, Nour at the front desk is great, next to the city walk, very convenient

I really liked the hotel. 
It has its own large territory and sun loungers quite close to the sea, which is rare for JBR. The beach is sandy. There are crabs in the water. 
As for the HB food, there were excellent Ribeye steaks for dinner. Also, only on trip.com did I see a 3-hour drinks program for HB. For literally $20 a day extra for HB for two, they open access to the bar for 3 hours from 4 pm to 7 pm with a limited selection of quality alcoholic drinks and cocktails. 

There is construction. They warn about it in advance. But it didn't bother us at all.

Autograph Collection

Columbus

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