ViaVia Cafe Ayacucho

I stayed for 4 nights in Via Via. First the hotel offered me a room with a door just in front of the cafe. I tried to rest an hour. No chance. Too noisy. I asked to change the room. The hotel did. But the noise in the evening was even worse. From the restaurant. All the music and voice of visitors was in my room. It stopped only at 12 in the night. The room is the smalest I have ever seen. You can’t move in the bathroom. Using the toilet my knees were touching the wall in front of me. So, I want to rest after the trip, do not choose this hotel

I was very hesitant about booking this place, precisely because of its location but I'm really glad we stayed there! As a family of 4 with 2 primary school children, we usually stay in self catering places, as we like two separate bedrooms. In a 3-week long holiday in Peru, we definitely had to consider hotel options. Unfortunately not many hotels offer family rooms with two separate bedroom spaces, but Via Via does, in fact they have 3 of them! We stayed in Ayacucho room and it was great. It was fairly quiet. The kids space at the top is huge, it could easily fit an extra bed for a family of five. The place is totally unpretentious and lovely, nothing luxurious but has everything you need, and if there's something missing, just ask the staff, I'm sure they'll do their best to accommodate. The breakfast buffet is small but sufficient, with a couple hot options to give you a flavour of Peruvian style breakfast. I'd definitely stay here again!

The hotel is becoming run down. Maintenance certainly is not an important issue for the owner(s). Bathroom taps are old and worn - we had 3 rooms and all were the same, so no one can say it is just in one room. No hot water at night. Bed - well, one of the cheaper Peruvian mattresses - what does that tell you about the quality of sleep? Floor boards loose in one of the rooms creating a signifcant tripping hazard - been there for a long time and no one bothers to fix it. No elevator - tough for Elders having to walk up and down stairs all the time and try carrying a 23 Kg suitcase up to the second floor. Breakfast is a continental breakfast - which they do not tell you what is included until you ask for something that is not included. Best I got was a scrambled egg, not even made properly and when I asked for some ham and cheeze, I got one slice of ham and one slice of cheeze. Cheap, Cheap, Cheap.. Oh, and don't ask for a mixed tea made with a few fresh herbs, as that is not included and they hung me me for an additional 21 Soles for that one. I got to give them the restaurant food is good, but had two very snarly servers and 2 good ones. They are a bit out of whack with their organization and delivery of the food - some we had to ask for a second time and wait for a long time. Would I stay there again? I do not have a strong uge to - I think I will find somewhere else. I expected more and now have a dull mind about the place. Not worth the hype or the price. An old, not kept up hotel that is attempting to rest and make it on its historic laurels...

This restaurant is inside the Via Via Hotel in Ayacucho. Breakfast was included with our stay and we were greeted to a beautiful table on an incredible colonial balcony on the first morning. The restaurant offers a great variety of good food. Consistently tasty and fresh ingredients in all dishes. We stayed in Ayacucho for 4 days and ate there everyday without repeating any dishes. Fairly priced, friendly and accommodating service. HIGHLY recommended.

The hotel is advertised as one of the best in the city. And although it's location is good, the hotel is not comfortable at all. The fact that it is also a very popular cafe and restaurant means it's always packed and most of all, very noisy. There's music in the central patio from morning to night, and a lot of noise from restaurant customers and staff. The location also means that the noise from the main square is also present. The presence of the restaurant also means that everywhere smells like food all the time. The rooms are sort of okay, the decor poor leaning on tacky, the towels are hard, and there was only lukewarm-leaning on cold water in the shower and they use a huge amount of ambient deodorizer which can get nauseating. On the positive side, everything was clean, the bed was comfortable and the hotel staff were generally very nice. The price, however, is definitely not consistent with the quality of the place.