Nelia Gardens

Very nice staff.

The rooms we're clean the staff was great but the hotel should not be open this time of year the whole resort is shutdown we checked out early because of that

Very disappointed in this hotel. Our room was near the play area and very noisy. The walls are thin. The room was very run down and not cleaned properly. Not worth what we paid unfortunately. The food was excellent at the NELIA beach and wish I’d stayed there instead. Perfect location although noisy. Staff friendly and helpful. Sunbed area very small and unable to actually get a sunbed. Spent most days at the beach or out. No entertainment but again NELIA beach provided this and it was a lovely hotel. I would not recommend this hotel or stay again

We have visited this hotel in 2023 and we loved it. To say it has gone down hill since then is an understatement, rooms are dated, falling apart and dirty. The pool area is tiny and the sunbeds are taken at 4am in the morning by older people who believe they can tell children not to splash. The staff however could not be friendlier and helpful with anything you needed especially the staff in the restaurant. We won’t return to this location again

Wonderful, simple and catered to all my needs. Very clean and at a great price. Definitely a hotel to return to

Very nice hotel , rooms cleaned daily Staff was very pleasant and welcoming Food was good as I was only B&B but rest of food on offer looked varied and good, Only 10 mins walk from harbour and same for the bus route to protaras. Started to get busy last few days and that caused only issue as the pool area for sub-beds is smallish so people would put towels on beds by pool and then go and do other things and come back 2 hours later… There are other places to sit not directly by the pool .

I am writing this as we are coming to the end of a fabulous holiday. I can hear you say if it was fabulous why only 4stars? The minor inconvenience that the hotel didn't have any entertainment on and when questioned if we could use the sister hotel "Nelia beach" we got told yes you can but you will have to pay for the drinks as our all inclusive wrist band is not valid there. Like I said this was a minor inconvenience as we explored Ayia Napa and samples the night like and family friendly bars. Food - was average, breakfast was the same every day but I find this no matter what resort you visit. Lunch and dinner which was held in the sister hotel had different themed nights through the week and the food was brilliant - cannot say anything negative really. Rooms were cleaned daily and very spacious my family of 4 didn't get under each other's feet. Pool area is brilliant, I admit coming early in the season we never had to fight for a sun lounger and the area was a sun strap getting sun almost all day long The nelia garden is a quiet hotel, more for the relaxing holiday maker which at times my daughter found it boring with no entertainment to occupy them. Thankfully their WiFi was superb. Gabi and Monica who work in the bar were absolutely fantastic, extremely friendly and welcoming and also had a smile on their faces, a great asset to the Nelia garden team. Would I return?.... Yes, but not with my kids due to the lack of entertainment. Overall a brilliant holiday.

Lovely hotel- some good some bad. Booked with Jet2, on arrival to hotel they had no booking for us! Not what you need when you arrive after midnight and a long day travelling. Night reception put us in a room ( family of 3 with 2 beds) but this was quickly rectified in the morning by the reservations manager. Who did her best to ensure we were happy. Food- Breakfast was served in Nelia Gardens which was lovely and plenty of choice. Always had a warm welcome with a beautiful smile from Monica. Lunch and dinner is served at Neila Beach hotel across the road. Food abit hot and miss. Self service drinks machine is not cold. Puddings were amazing- not your typical all inclusive puddings that looked different but taste the same. Snacks are available at Neila Gardens and are made to order. Ice creams also available during certain times of the day. Pool- Freezing cold but area well kept. Super comfy sun beds but get up early if you want a spot in the sun. Life guard was noted on 2days of our stay only. Beach towels available from reception. Beach- We only used once but you can get free sun beds there. Take show shoes. Room- We had a 1 bed apartment with a lounge area, dinning table and kitchen area. Plenty of storage. Maybe alittle outdated however kept clean and housekeeping came everyday and all are wonderful and friendly. Napa Crown- Bar attached to hotel with big screens showing sky sports. All staff are super friendly and work incredibly hard. Food is fantastic. Supermarket next door to hotel and main ***** less then 10 mins walk. We hired a buggy for €150 for 24 hrs to have a tour round and do some sight seeing. Visited some amazing beaches. Harbour is 5mins walk from hotel and well worth a visit. Overall we had an enjoyable holiday and felt it was a fair price for what we paid. Cyprus is kept beautifully clean.