Aylesbury

Staff at reception are always hospitable and on one occasion, Upendra went over and beyond to provide me with an Ultimate Wi-Fi 24-HR access voucher after listening to my complaints about shockingly poor service on two previous stays, that prevented me from working remotely due to the advertised speeds not being met. Upendra also highlighted that upgrade works have since been implemented to rectify this in the building.

Extremely comfortable bed, hotel very basic but served its purpose. No on site restaurant however friendly pub next door selling pub grub. I want to say a particular thank you to Bernie on the front desk who was very helpful with booking me a taxi and friendly.

A good budget hotel which is inexpensive and convenient. However, there are no breakfast facilities and we were asked to go to a cafe about 10 mins drive as an alternative. Not easy if you don’t have a car. The room was non-smoking but smelt as though someone had smoked in it.

The room was cold and felt damp. The heating kept clicking off after a few minutes, even though it hadn’t reached the desired temperature. And the room was very cold too. 16 degrees at one point when I looked on the thermostat. The bathroom was in a poor state of repair and smelt very mouldy and damp and there were visible patches of mould on the ceiling and on the door and doorframe. The room was also very noisy, and we could hear footsteps from the floor above and people walking past outside.

Premier Inn Aylesbury I recently stayed here for 1 night which after along tiring long distance travelling by train & arriving late evening me & my son found on arrival the door card not working when checking into our room. Also I had asked when booking my reservation 1 room with twin beds for me & my son which I ended up with 1 double bed & a uncomfortable sofa bed which my son had a restless night's sleep. There was no breakfast the next morning to then finding out there was nowhere local nearby to get something to eat within walking distance. First time staying there was disappointing & dissatisfied. Karen Patterson

The positives, staff on reception very friendly and helpful, room was clean. The negatives, car park area is very untidy, lots of rubbish dumped around the area, rooms are tired and smell a bit fusty, the corridor downstairs smelled of ****, there is no dinner or breakfast option available, although the pub next door does food, but no breakfast. I use Premier Travel Inns alot, but finding alot of them are not up to standard lately.