Guest User
April 23, 2023
(Family with 2 young kids) Style-wise, impressive for a hotel in the province. It looked like a hotel in a big city. We booked the Balai Suite and it also did not disappoint considering we usually book suites at 5-star hotels in NCR. The suite was spacious, bed and pillows were very comfortable, equipped with smart TVs & nespresso. We wanted to have dinner at Vista but we were told that children are not allowed. Since it was a weeknight and no one was there, I think they could have let us dine in. We opted to just have the food delivered via room service instead. Breakfast and breakfast area are very good. Wifi was poor but it was fixed very fast. The staff are helpful too. My only complaint is upon check out, the staff asked me (with a hint of suspicion that we took it) whether Housekeeping took out the 2 very regular white coffee cups in the room when they were just in the sink.