Guest User
August 5, 2023
Let's begin with the positives, I suppose. The entertainment team is truly exceptional. While I could name a few, it wouldn't be fair to exclude the others. Nevertheless, I want to commend Milo, Aaron, Vince, Deborah, Giorgia, and the swimming instructor, among others. They put in a tremendous effort to ensure both kids and parents have an enjoyable stay. Their fantastic work is done without being pushy or bothersome. A special shoutout to Gianmarco from the spa - he's an excellent masseur, and I highly recommend his sessions for an exceptional experience. Thank you! Now, moving on to the dining experience. It's beyond great. While there are instances when the food might be lukewarm or cold, the quality remains excellent. I've never had such well-prepared and satisfying meals in any other resort I've visited. The overall structure of the resort is commendable, though it lacks an indoor space for relaxation during excessively hot weather or bad conditions. The on-site doctor is worth mentioning - a kind and empathetic professional who provides great care. On to the less positive aspects. The reception team occasionally makes mistakes, and the information they provide can be lacking. You'll realize navigating the place can be challenging without a map. The location itself is relatively isolated, and having a car is highly recommended to escape during unfavorable days, which happen quite frequently. The nearest points of interest are more than half an hour's drive away. When it comes to extras, the full board package surprisingly doesn't include coffee, even the basic one. Additionally, purchasing water from local bars costs a staggering four euros per bottle. This steep price is disappointing, especially given the absence of alternatives. While you can collect water from the restaurant, they discourage it. While cups are offered for free, bottled water isn't. The alternative restaurants are a letdown. We tried one, but it's hardly worth it. The fixed menu replicates what's available at the buffet restaurant, except here you have the illusion of choice. Room service is a hit-and-miss affair. For a week, there were no changes of linen, despite the policy being every three days. Our first change happened on the eighth day. On some occasions, towels were not replaced or removed from the floor. The most disappointing aspect is the sea. It's not what one would expect from the Sardinian sea. Algae tend to persist after strong Mistral winds, and they linger for days. The sea's depth limits beach access, and during our two-week stay, we managed to visit the beach only about three times. This isn't the resort's fault, of course, but it's crucial to highlight that bad weather is a common occurrence. Be prepared for it. Overall, the resort is excellent, with the entertainment team accounting for 50% of its positive reputation, while the other half is due to the food quality. Would I return? No. I personally prefer the sea over pool time. If the sea isn'