Overall the facility was clean and tidy, and the staff was friendly. We have stayed here before and this time it was not very busy which made our stay a little more relaxed. However, even though the facility was not full, it was still very difficult to get a reservation in one of the à la cart Restaurants. Some were closed, and others were not booked to capacity as we observed empty seats. The Wi-Fi was sketchy at best and only accessible while in the lobby. They encouraged booking the à la cart through their website, but this was a challenge for us and most patrons, we talked to, as you had to go to the lobby and sign into wifi each time and hope to connect to make the reservation. For such a large complex they really need to have more a la cart restaurants and increase capacity in each of them. We managed to get a 9 pm seating at the Italian restaurant which was really good.
The buffet food was average and a lot of dishes were high in sodium, as was our experience in many restaurant we ate at the week before while staying in San Pancho.
The Decameron offers a reasonable place to vacation with one of the nicest beaches around and 5 pools for lounging (just get your towel on a chair early). As long as you are not expecting a lot of frills it’s a good safe place to vacation.