Fairfield by Marriott Baiyin Downtown

Stay for a few days, the room is not cleaned for two consecutive days, do you need to tell the front desk? Such a high-end hotel, the service is not up to par, speechless 😓 No wonder the rating is so low

I booked a deluxe twin room on Ctrip. When I arrived at the hotel, it was out of stock and I was upgraded to a garden view twin room for free. I felt pretty good, including that it was clean when I first entered the room, the room was bright, and the view outside the window was very nice. But the accommodation experience was not good! 1⃣️The toilet 🚽 is in an open space, and the gap between the partition sliding door is very wide. It is very embarrassing for two people to go to the toilet 😅2⃣️The sound insulation is not good. When I sleep at night, I can always hear the sound of other rooms closing doors. Don't live next to the elevator, because the sound of the elevator can be heard very clearly in the room. Resting at the most important time of the journey is not guaranteed at all. 3⃣️There is no conditioner, only shampoo and conditioner, and the bath towels have a strong smell of smoke. I don't know what's going on.

The service details are in place, the room is very clean and tidy, the bed is very comfortable, the environment is elegant, the facilities and equipment are very new

The room is clean and tidy, the service staff is enthusiastic, and the surrounding facilities are mature.

The hotel is in a great location. There are many restaurants and convenience stores nearby. It is very convenient to eat or buy things. There are also bars and other entertainment facilities. The hotel service is also very good and clean.

It is very convenient to travel. There is a delicious local jelly beef noodle nearby.