Guest User
December 1, 2023
1pm, arrived and parked, (luckily spot in car park as offered to me over the phone) didn’t expect to get in room at that point, just popped in to make sure that the car didn’t get fined. Got sorted fine by the woman who I spoke to and booked with (owner?). Lady said that we could come back and get in at 2. Nice surprise. And was friendly, despite being busy. Came back at 2:45, said we had just arrived to stay. barman (obvious evidence of little man syndrome), said you’ve got 15 minutes to wait. In a rude way. Probably local too, doesn’t get out much? I said, the lady said we could get in from 2pm? He said. NOT A CHANCE (in a rude and dismissive way, then ignoring us !). I said that’s why people don’t come back (under my breath, I’m not here for an argument, I’m on a weekend away). I feel sorry for the landlord/ owner. Just stayed at the bar, the lady (who I think is the owner) did ask if we are sorted, I said just waiting to get in room. She sorted the key and room in minutes. No issues, again despite being busy and staff down. Pub was very busy and food looked good. I’ve no idea why that man works in hospitality! Wow. Room nice. Shower not great. Recommend the Upstairs cafe, Chakra Lounge and Castle pub. They all seem to understand how good hospitality works. On a positive though, the room was amazing, bed comfy, super clean, great selection of diy coffees and teas in the room.