Apia Hotels with Balcony

"The facility was clean and modern, but the shower didn't drain fully leaving a slippery puddle away from the drain hole. Housekeeping wasn't consistent. On separate occasions the mirror was left wet, the bins unemptied, the towel unchanged and the bed not made up properly. The programmable safe didn't open once locked, and the key card had to be reprogrammed to give access to the room. Once, while resting in my room in the early afternoon, someone tried to enter my room but the latch stopped them. I quickly checked outside, thinking it might have been housekeeping, but no one was there except someone - a burly obese island man in singlet, shorts and jandals - walking quickly around the corner. I believe it was another guest who'd somehow gained access to electronic access cards, and who was raiding other guest's rooms. It was after that incident that my key card failed to work, and I had to visit reception to get it reprogrammed. The staff were generally courteous and kind, but really only going through the motions to fulfil their role. No one stood out as loving the work they do. The egg station couldn't make poached egg. That had to come from the kitchen, and they had to boil the water first and it was an inordinately long wait. In a previous visit to Samoa, at a hotel in Savai'i, the egg station had a pan with simmering water for poached eggs, and they delivered poached eggs as quickly as any other style of egg. I visited other hotels for events around Apia on this visit. I'm now open to staying at other hotels after this visit."

"I stayed here for three nights and it was all right. It seems you cannot expect the same standards in Samoa or most of the South Pacific so if you compared this to Sheratons in other parts of the world it's definitely lacking. The room is generally fine but there are small things like the curtains that need renovation. The balcony overlooking the water was great and the staff is very nice. The location is good and central but be careful with dogs. This isn't the hotel's fault but if you try to walk around there are dogs not locked up by their owners and some of them are vicious. I got bite walking to Vaiala Beach. The Samoa govt needs to do something abt dog owners letting their dogs wander outside their properties. When I told the hotel guys I got bite they acted like this happens all the time."

"The inn was a little far from the city center. I chose a Samoan-style villa, and it was good except for the mosquitoes. For breakfast, we also had fruits unique to tropical countries. Also, the interior of the reception was very cute, with beautiful colors that were typical of Samoa."

"The location of the hotel is quite convenient, can help call a taxi, can also rent a car, the room is wide and clean, the service staff is warm and friendly. The only downside is that the Samoan network is not good, and the hotel's WIFI has not been connected."

"Service was great but the hotel requires huge makeover. Bathrooms & rooms are outdated. It’s good for night stay but won’t recommend for longer stay. Breakfast’s ok but each to its own😀 Positive note, reservation was smooth."

"The staff was very kind and carried my luggage to the room. But the room was old and the floor was a bit dirty because of the tiles."

"The room is very good, the view is good, it is on the hillside to see the sea, beautiful. Unfortunately, my mobile phone was broken and I couldn't take a few photos. There is also a large oven in the kitchen. Hot water is also very good. The signal in the house is not good, but the signal outside the house is fine. Two or three kilometers away from the main intersection, the sun was about to fall on the first day, and I hadn't bought food yet. The owner was very good. He took us to the supermarket on the main road and waited for us to finish shopping. I think the people who live here are all driving, which will be more convenient."